Sunrise of Prospect Heights in Prospect Heights, IL, provides a range of care options, focusing primarily on assisted living and memory care services. The facility is committed to supporting residents with diverse needs, including those with advanced dementia conditions. Medical support is readily available for various issues such as wandering, elopement, combative behavior, and wound care. For residents managing specific health concerns, services are tailored to accommodate diabetics on oral or injectable medications and those requiring special diets. The facility has RN and LPN staff on hand, along with a 24-hour nurse presence, ensuring that medical needs are promptly addressed along with advanced care for residents under the age of 60.

In addition to the essential medical services, Sunrise of Prospect Heights offers comprehensive assistance with daily activities, including bathing, dressing, eating, and toileting, supporting full care needs. Residents can receive support during transfers using walkers or wheelchairs, with provisions for standby supervision when needed. Safety measures, such as background checks on staff, a night shift with awake personnel, and emergency alert systems, enhance security for all individuals. The facility also provides specialized treatments, including on-site podiatry services, which contribute to the overall well-being of the residents.

The accommodations at Sunrise of Prospect Heights offer residents a comfortable and personalized living environment. Most rooms are equipped with kitchenettes and private bathrooms, along with independent temperature controls and cable services. Residents have the freedom to paint or decorate their rooms to reflect their individual tastes. However, it is important to note that not all accommodations may feature every amenity.

Dining at Sunrise of Prospect Heights includes customizable meal options, where residents can order food according to their preferences, with snacks readily available throughout the day. Dietary modifications can be managed effectively to cater to individual health requirements, ensuring that nutrition is prioritized in a supportive manner.

The facility boasts a variety of amenities and services designed to enhance the resident experience. On-site religious services, communal gardens, and a movie room provide options for social and spiritual engagement. Wellness initiatives are supported through an exercise room, and important care services such as a barber or beauty shop are readily available. Transportation services are also provided, along with internet access and resident parking. For those with pets, you will want to check with the community during your visit to see if your pet will be allowed. The wheelchair accessibility and outdoor smoking areas cater to various resident needs, further enhancing the quality of life within the community.

Residents and their families say:

This community has garnered positive feedback from residents and their families, particularly for its cleanliness, modern facilities, attentive care, and the variety of activities available. Residents appreciate the spotless environment, the quality of food, and the welcoming atmosphere fostered by both staff and fellow residents. The care provided by the staff is highlighted as kind, highly competent, and well-documented, contributing to the peace of mind for residents and their families. The range of amenities, including a fitness room, salon, and dining options, add to the appeal of this community, making it a place where many feel their loved ones are not only safe but also thriving.

However, some concerns were noted by residents and visitors. Among these, staffing issues were mentioned, specifically a situation where assistance was not promptly provided. Additionally, the cost of living in this community has been a point of concern for some, with yearly increases making it difficult for long-term planning for some families. Despite these drawbacks, the positive aspects seem to outweigh the negatives for most residents and their families, with many expressing satisfaction with their decision to choose this community for their loved ones.

The community's emphasis on creating a welcoming and engaging environment is evident through the various activities offered, including music programs and workout rooms. The dedication of the staff, alongside well-maintained and clean facilities, plays a significant role in the overall positive experience reported by most reviewers. While there are areas for improvement, such as staff responsiveness and financial transparency, the community is generally seen as a valuable option for those seeking quality care and a vibrant living environment for their loved ones.

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