Arden Courts of Palos Heights is dedicated exclusively to memory care, admitting residents who live with all stages of dementia, including complex or advanced conditions. The clinical team is prepared to support residents who wander at any time of day, may attempt elopement, remain awake overnight, require oxygen, live with diabetes managed by oral medication, injections, or sliding-scale insulin, or who are under 60 years old. Individualized care plans are written for every resident, and nursing staff monitor changes in cognition, behavior, and chronic conditions to adjust interventions quickly.

Licensed nurses are on site around the clock, with additional RN/LPN coverage on call. All employees undergo background checks, and an awake night shift monitors secured, alarmed doors, a fenced perimeter, and Wander Guard technology. A full-time activity director runs structured programming, and on-site podiatry visits help manage foot health. Direct-care staff provide full assistance with bathing, dressing, eating, and toileting, and they can help with transfers that involve walkers, wheelchairs, standby supervision, or a one-person lift.

Resident rooms vary; some have private bathrooms, furnishings, independent temperature controls, and the option to paint or decorate, while others do not include every feature. Families can review the specific layout and amenities of each available room during a tour to determine the best fit.

Meals follow a set menu designed for consistency and familiarity, and the kitchen accommodates physician-ordered diet modifications such as diabetic or texture-altered meals. Snacks are available between meals to help maintain stable blood sugar levels and support residents who eat better with smaller, more frequent servings.

Common spaces are wheelchair accessible and include a barber and beauty shop, exercise room, movie room, and secured communal gardens where supervised outdoor activities take place. On-site religious services meet spiritual needs, and scheduled transportation is available for medical appointments and local errands.

Residents and their families say:

This community receives praise for its welcoming and caring atmosphere, knowledgeable and compassionate staff, and a clean, pleasant environment. Visitors and residents frequently comment on the community's dedication to creating a home-like feeling where residents feel safe and engaged. There are numerous positive remarks about the quality of activities and the personalization of care provided. Many reviewers would recommend this community to others, feeling confident in the professionalism and warmth shown by the team.

A notable highlight is the memory care focus, which gains high regard from both visitors and family members of residents. The compassionate approach and individualized attention are appreciated, with several reviewers expressing that their loved ones receive excellent care tailored to their needs. However, some feedback indicates occasional challenges, such as staffing shortages and communication issues, hinting at room for improvement in these areas. Despite these drawbacks, many families have expressed satisfaction with their decision to choose this community, citing their ability to establish a strong support system during challenging times.

The community's effort to maintain open communication with residents' families is also acknowledged positively. Instances of proactive updates and assistance during difficult periods are valued by family members. Despite occasional feedback about administrative changes and the turbulent adjustment this can bring, the strength of the overall care and sense of community continues to be commended. The majority of visitors and residents feel that this community provides a supportive, inclusive environment, which fosters both emotional and physical well-being for its residents.

AI generated summary of real reviews