The Grand at Twin Lakes in Palatine, IL, offers a comprehensive range of care types, including assisted living, independent living, and senior living options. Residents who require additional medical support can benefit from services designed to assist with oxygen therapy, diabetes management for both oral medications and injections, and mild dementia conditions. The facility is staffed with registered nurses and licensed practical nurses, ensuring that medical care is accessible when needed. The security measures include background checks for staff and an awake night shift, coupled with a fenced rear for added safety. Residents have access to on-site medical services such as podiatry and assistance with psychiatric issues, allowing for a supportive environment tailored to individual health needs.

In addition to the extensive medical care provided, The Grand at Twin Lakes offers a range of assistance for daily living activities. The facility can accommodate residents with varying levels of care, including full assistance with bathing, eating, dressing, and toileting. Transfers are facilitated with different support options including the use of walkers, wheelchairs, and standby supervision. For those in independent living, medication management monitoring and housekeeping services are available to ensure residents maintain their health and well-being while enjoying their independence.

The accommodations at The Grand at Twin Lakes are designed to balance comfort and independence, featuring private bathrooms, kitchenettes, and independent temperature controls in select units. Residents are also encouraged to personalize their rooms by painting or decorating to reflect their style and preferences. While each apartment may not include every feature, they are equipped with cable services to keep residents entertained in the comfort of their own space.

Dining is a significant aspect of life at The Grand at Twin Lakes, with the facility offering a private dining room and food prepared on demand to cater to individual preferences. This flexibility allows residents to enjoy meals that suit their taste and dietary needs. Amenities at the facility further enhance the living experience, providing resident parking, outdoor space where smoking is allowed, and a pet-friendly policy—it's a good idea to check with the community during your visit to see if your pet will be allowed. Additional amenities include a barber/beauty shop, exercise room, movie room, wellness center, and an on-site library, ensuring residents have access to a range of activities. The facility also offers transportation options and is conveniently located close to public transit, providing easy access to the surrounding areas.

Residents and their families say:

This community has received glowing reviews for its vibrant living environment, empowering residents to live their best lives with clean amenities, delicious food, and wellness resources. Many reviewers specifically praised the beautiful and clean apartments, the variety of engaging activities available, and the friendliness and attentiveness of the staff. The community has been described as a place that not only offers a range of physical amenities, such as a swimming pool, patio, movie theater, and beautiful outdoor spaces, but also fosters social connections and a sense of belonging among residents. The convenient location and the layout, designed with accessibility in mind, were other positive points highlighted by reviewers. Families felt they made a good decision moving their loved ones here, mentioning that the community feels new, bright, and well-maintained, with an impressed emphasis on cleanliness and safety, particularly appreciating the zero COVID incidents.

However, some areas were noted for improvement, including the reported changes in the meals/dining experience, with some mentioning a lack of meal choices and issues resulting from staffing changes in the dining team. Concerns were also raised regarding management's communication about changes within the community, particularly by the Executive Director. Despite these concerns, many reviews stated an intention to recommend this facility to others. The few mentions of the community feeling too large or not fitting specific needs such as room size preference and accessibility for those using wheelchairs suggest that while the community is well-regarded, it may not meet everyone's needs perfectly. Despite these mixed reviews, many residents expressed happiness with their social life within the community, cleanliness, and the range of available activities.

AI generated summary of real reviews