The Grand at Twin Lakes in Palatine, IL, offers a range of care types including assisted living, independent living, and senior living to meet the varying needs of its residents. The facility provides medical support for residents requiring oxygen, those managing diabetes with oral medication or injections, and individuals with mild dementia conditions. The on-site medical team includes registered nurses and licensed practical nurses to ensure residents receive necessary care, while medical services such as podiatry and psychiatric support are available. Comprehensive assistance is provided for daily activities, including bathing, eating, dressing, and toileting, with transfer services accommodating those using walkers or wheelchairs.

In addition to the essential medical support, The Grand at Twin Lakes provides various features to enhance daily living. Individual accommodations include private bathrooms and kitchenettes, where residents can enjoy the flexibility of personal space with options to paint or decorate their rooms. The facility also provides independent living services like housekeeping and medication management monitoring for added convenience. Dining options include an on-order food service and a private dining room for special occasions. However, it's important to note that not all accommodations come equipped with every feature, so prospective residents should inquire about specific room attributes.

The Grand at Twin Lakes offers a variety of amenities to support a vibrant lifestyle, including resident parking, internet access, a movie room, and a wellness center. Recreational facilities comprise an exercise room, swimming pool, and a barber/beauty shop for residents' grooming needs. The facility is wheelchair accessible and allows smoking outside, accommodating various resident preferences. Additionally, pets are allowed in the community, making it an ideal environment for animal lovers; it's a good idea to check with the community during your visit to see if your pet will be allowed. Transportation options are readily available, and the facility is conveniently located close to public transportation, enhancing overall accessibility for residents.

Residents and their families say:

This community has received glowing reviews for its vibrant living environment, empowering residents to live their best lives with clean amenities, delicious food, and wellness resources. Many reviewers specifically praised the beautiful and clean apartments, the variety of engaging activities available, and the friendliness and attentiveness of the staff. The community has been described as a place that not only offers a range of physical amenities, such as a swimming pool, patio, movie theater, and beautiful outdoor spaces, but also fosters social connections and a sense of belonging among residents. The convenient location and the layout, designed with accessibility in mind, were other positive points highlighted by reviewers. Families felt they made a good decision moving their loved ones here, mentioning that the community feels new, bright, and well-maintained, with an impressed emphasis on cleanliness and safety, particularly appreciating the zero COVID incidents.

However, some areas were noted for improvement, including the reported changes in the meals/dining experience, with some mentioning a lack of meal choices and issues resulting from staffing changes in the dining team. Concerns were also raised regarding management's communication about changes within the community, particularly by the Executive Director. Despite these concerns, many reviews stated an intention to recommend this facility to others. The few mentions of the community feeling too large or not fitting specific needs such as room size preference and accessibility for those using wheelchairs suggest that while the community is well-regarded, it may not meet everyone's needs perfectly. Despite these mixed reviews, many residents expressed happiness with their social life within the community, cleanliness, and the range of available activities.

AI generated summary of real reviews