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The Reserve at Oswego

900 Douglas Rd, Oswego, IL 60543US
  • Memory Care
  • Assisted Living

Compare The Reserve at Oswego

Review Average4.3
Oasis Partner
Average Rent
$$$$
Opened: April 2013
Last Renovated: January 2020
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Reviews

About The Reserve at Oswego

from Oasis Senior Advisors

The Reserve at Oswego is dedicated solely to Memory Care and is equipped to serve residents across the full spectrum of dementia, including advanced stages. Care plans can incorporate interventions for wandering—day or night—elopement risk, combative behavior, and other behavioral health concerns. Medical support extends to wound care, oxygen management, special diets, and diabetes oversight whether the resident uses oral medication, injections, or sliding-scale insulin. The team also accepts residents under 60 years old when appropriate and can coordinate podiatry visits and psychiatric oversight on site.

A registered nurse or licensed practical nurse is on the premises around the clock, and an awake night staff monitors door alarms, fenced outdoor areas, and pull-cord alert systems. Background-checked caregivers deliver full assistance with bathing, dressing, eating, and toileting, and the community can safely handle mobility needs ranging from standby help with a walker to two-person or Hoyer-lift transfers. An activity director structures daily engagement that aligns with each resident’s cognitive abilities while maintaining 24-hour security coverage.

Private and semi-private suites are available; some include a private bath, furnished pieces, cable hookup, and permission to paint or decorate. Because configurations vary, not every room offers all the listed features, so it is best to confirm availability and any associated fees during a tour.

Daily meals are offered through a combination of set menus and made-to-order selections. Snacks are accessible between meals, and the kitchen staff can adjust textures, portion sizes, and nutritional profiles to meet physician-ordered diet modifications and diabetic guidelines.

Residents have access to outdoor smoking areas, parking, wheelchair-accessible common spaces, a barber and beauty shop, a wellness center, internet, communal gardens, and on-site religious services. Scheduled transportation can be arranged for medical appointments or local errands. Pets are allowed, but rules may vary by size or breed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Standout Features

Beauty & BarberBeauty & Barber
PoolPool
Activity CenterActivity Center
Fitness ProgramsFitness Programs

Connect with Oasis Senior Advisors The Reserve at Oswego for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average4.3
#1 in Oswego, IL

Residents and their families say:

This community has received numerous positive reviews, highlighting its clean and welcoming environment. Many reviewers praised the staff, describing them as friendly, compassionate, and professional. Visitors and residents appreciate the facility's cleanliness and the sense of warmth and home-like atmosphere. Several reviewers mentioned that the activity offerings are varied and engaging, making it an enjoyable place for residents and their families. Additionally, the community is noted for its dedication to memory care, and many find comfort in the specialized support provided for individuals with dementia.

Staff members, such as the marketing director, receive specific commendations for their helpfulness and knowledge, making the transition process easier for incoming residents and their families. Family members highlighted the community's approachability, emphasizing that they feel included and informed regarding the well-being of their loved ones. Many noted that the facility provides numerous opportunities for family involvement and hosts events that are well-received.

On the other hand, some concerns were raised regarding staffing shortages, which appear to impact the quality of care at times. A couple of reviewers expressed frustration with communication and follow-up on important issues. One reviewer mentioned issues with their loved one's care not meeting promised standards, indicating that experiences can vary. Nevertheless, the community's efforts in adapting to challenges such as COVID-19 have been acknowledged, with emphasis on creative solutions to maintain resident engagement.

AI generated summary of real reviews

Verified Amenities

Verified by a local Oasis Senior Advisor
Services

Services

  • Barber/Beauty Shop
  • Communal Gardens
  • Internet Access
  • On-Site Religious Services
  • Pets Allowed
  • Resident Parking
Accommodations

Accommodations

  • Can Paint/Decorate Room
  • Furnished
Dining & Nutrition

Dining & Nutrition

  • Food - On-Order
  • Food - Set Menu
  • Snacks Available
  • Diet Modifications/Managements
Care

Care

  • Accepts Psychiatric Issues
  • Podiatry

Nearby Services

Hospitals

Copley Memorial Hospital

2000 Ogden Avenue, Aurora, IL

Distance: 2.8 miles

Provena Mercy Medical Center

1325 N Highland Avenue, Aurora, IL

Distance: 5.5 miles

Edward Hospital

801 South Washington, Naperville, IL

Distance: 9.3 miles

Churches

Strong Tower Refuge Ministry

100 Rocky Way, Montgomery, IL

Distance: 1.7 miles

Grace Covenant Church

1575 Ogden Avenue, Aurora, IL

Distance: 2.3 miles

Living Spirit Lutheran Church

74 Stone Hill Road, Oswego, IL

Distance: 2.5 miles

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