Cottages of New Lenox in New Lenox, IL offers specialized care for residents requiring assisted living and memory care services. The facility supports a range of medical needs, specifically catering to residents with wander behavior, elopement risks, and complex medication regimens including diabetic management. With features designed for those with advanced dementia conditions, the Cottages provide extensive medical support, including 24-hour nursing staff available on-site and on-call, along with a secure environment equipped with monitored alarms and pull cords to alert staff as needed. This level of care ensures that residents receive the assistance they require, fostering a safe and supportive atmosphere.

In addition to its core care types, Cottages of New Lenox emphasizes a comprehensive approach to resident support. The facility offers full assistance with daily activities, such as bathing, eating, dressing, and toileting, ensuring that residents maintain their dignity and comfort while receiving necessary help. The staff is trained to provide transfer services for residents using walkers, wheelchairs, or those requiring supervision during mobility. On-site medical services, including podiatry care, further enhance the health management capabilities of the facility, allowing residents to address various medical needs conveniently and effectively.

Accommodations at Cottages of New Lenox are designed to promote comfort and independence. Residents can enjoy private bathrooms and kitchenettes in their living spaces, as well as independent temperature controls for their comfort. Cable television is also available, allowing residents to stay connected to the world outside. While not all accommodations include the same features, the offerings are intended to enhance the quality of life for each individual. For those in Independent Living, management of medications is closely monitored, ensuring that residents receive their necessary prescriptions on time.

The facility also boasts a variety of amenities and services designed to enrich the resident experience. Cottages of New Lenox is wheelchair accessible and allows pets, although it's a good idea to check with the community during your visit to see if your pet will be allowed. Residents can enjoy on-site activities including access to a barber/beauty shop, a movie room, and internet services, along with utilities included in their accommodation. Outdoor features such as a gazebo sitting area, a putting green, and opportunities for grilled events provide additional avenues for social engagement. Residents can participate in on-site religious services and relax in communal gardens, all supported by transportation options for outings and appointments.

Residents and their families say:

This community is highly regarded by residents' families for its compassionate and attentive care. The environment is described as clean, welcoming, and homelike, which provides comfort to both residents and their families. The staff’s dedication to treating each resident with respect and care is frequently highlighted, with many reviewers expressing gratitude for the family-like atmosphere and excellent communication. Many reviews note the supportive staff, who go above and beyond to ensure residents are happy and their needs are met. The community offers a range of engaging activities which allow residents and their families to participate together, enhancing the familial atmosphere. The quality of food and nutrition also receives positive feedback, with some reviews specifically noting improvements since a new chef was appointed.

There are a few critical observations mentioned by reviewers. One reviewer expressed dissatisfaction with the adequacy of food portions, meal assistance, and privacy concerns, indicating that residents frequently visit each other’s rooms, which may impact some individuals' privacy and comfort. Another shared concern about the inconsistency with laundry services, including missing personal items like towels and clothing. However, even those who mentioned areas needing improvement also acknowledged the staff’s commitment to providing good care and maintaining communication with families.

In summary, this community offers a nurturing and caring environment for its residents, earning praise for its dedicated staff and comprehensive approach to elder care. While some areas for improvement are noted, particularly in food service and privacy, the positive experiences and gratitude expressed by many family members underscore the community’s strengths in providing a supportive and family-oriented setting.

AI generated summary of real reviews