Sunrise of Naperville provides specialized care primarily focused on assisted living and memory care for residents who require varying levels of support. The facility is equipped to accommodate individuals with advanced dementia conditions, offering medical support for wandering, elopement, behavioral issues, and requires supervision throughout the night due to specific health concerns. A team of qualified medical professionals, including Registered Nurses (RNs) and Licensed Practical Nurses (LPNs), is available 24 hours a day, ensuring that residents receive prompt attention to their medical needs. The facility also offers tailored medical services for diabetics, residents on oxygen, and those requiring special diets, ensuring a comprehensive care approach.

In addition to the specialized medical care, Sunrise of Naperville emphasizes assistance with daily living activities, providing full support for bathing, eating, dressing, and toileting requirements. The staff is trained to assist with various mobility needs, including the use of walkers, wheelchairs, and transfers that may require one or two caregivers. Safety protocols such as door alarms, pull cords, and personal alert systems are in place, along with a fenced rear area and 24-hour security, to create a secure environment for residents with memory care challenges.

The accommodations at Sunrise of Naperville include private rooms that can be personalized with decorations and feature amenities such as kitchenettes and independent temperature controls. While some rooms have private bathrooms and cable access, not all accommodations include the same features, so potential residents should inquire about specific room availability. The dining options are designed to meet various dietary needs with a set menu, food on order, and modifications to cater to different health requirements. Snacks are also available to ensure residents have access to food throughout the day.

Residents enjoy a variety of amenities and services designed to enhance their quality of life, including communal gardens, a library, an activity room, and comfortable common areas for social engagement. They benefit from three home-cooked meals daily and have access to weekly housekeeping and laundry assistance. The facility has a barber/beauty shop, a movie room, and a wellness center, catering to different lifestyle needs. Additionally, transportation services facilitate easy access to public transit, and resident parking is available. It is important to note that pets are allowed at the facility, so it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community is praised for its caring and attentive staff, many of whom go above and beyond their job descriptions to ensure residents feel at home and well-cared for. Positive remarks highlight two staff members in particular for making the third floor a welcoming environment. The community is also complimented for its beautiful, quiet location near downtown Naperville, offering an idyllic setting with mature trees and comfortable outdoor seating. Family members of residents appreciate the peace of mind that comes from knowing their loved ones are in a safe, engaging, and friendly atmosphere, where they are treated like family. The wide variety of amenities, including personalized care, diverse activities, delicious meals, and beautifully maintained grounds, contributes to the satisfaction of both residents and their families. The dedication of the staff to serve and the availability of resources like 24-hour nursing care and regular health check-ups ensure residents are well-looked after, fostering a sense of community and belonging.

However, some concerns were raised about aspects such as food quality and room sizes, indicating areas for potential improvement. Communication issues and unreturned calls from management also caused frustration for at least one family member. Additionally, the cost of care and the need for more varied activities and better transportation services were mentioned as points of contention. Despite these challenges, many families have entrusted the care of their elderly relatives to this community, finding comfort in the compassionate care provided. The community's efforts to maintain a homely and comfortable environment, along with its flexible care options and the thoroughness of its staff, evidently resonate well with most residents and their families, underlining its reputation as a caring and supportive place for seniors.

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