The Wellshire Morton Grove functions as an assisted-living community with a strong medical focus. Care teams are trained to monitor and respond to residents who wander during the day or night, manage elopement risks, and supervise individuals who are awake throughout the night. Nurses oversee wound treatment plans, oxygen use, and complex dietary requirements. Residents with diabetes receive support whether they are on oral medications, insulin injections, or sliding-scale regimens. The community also accepts people living with advanced dementia, ensuring continuity of care as needs progress.

Registered and licensed nurses are on-site around the clock, backed by certified caregivers who remain awake on night shifts. All team members undergo background checks. Apartment doors are alarmed, rooms have pull-cord systems that alert staff, and an activity director organizes structured programming. A visiting podiatrist handles routine foot care. Full assistance is available with bathing, dressing, eating, and toileting, and staff can work with walkers, wheelchairs, and residents who require standby help, one-person or two-person transfers, or are bed-bound.

Apartments vary in layout, with some offering private bathrooms, kitchenettes for light meal preparation, independent temperature controls, and cable hookups. Residents may paint or decorate their rooms with personal belongings, although not every unit includes each feature.

Meals are served from a set menu in the dining room, and snacks are available between scheduled meals. The culinary staff can modify textures, accommodate physician-ordered diets, and coordinate with nursing for residents who need specialized nutrition plans.

Amenities include resident parking, outdoor smoking areas, full wheelchair accessibility, an on-site barber and beauty shop, exercise room, movie room, wellness center, internet access, communal gardens, and regularly scheduled religious services. Transportation is provided for medical appointments and community outings.