The Heathers Senior Homes in Lake in the Hills, IL delivers three levels of care—Assisted Living, Residential Care Home, and dedicated Memory Care. The community is equipped to manage residents who wander day or night, are at risk for elopement, or present behavioral challenges linked to advanced dementia. Clinical protocols are in place for wound care, oxygen therapy, special diets, and diabetes management, whether the resident uses oral medications, injections, or a sliding-scale regimen. Adults under 60 who require these services are also eligible for admission.

Registered and licensed nurses are on staff with a nurse on call 24/7. All employees undergo background checks, and personal emergency response systems alert staff to urgent needs. Direct support includes full assistance with bathing, dressing, eating, and toileting, and caregivers can provide walker and wheelchair help, standby supervision, or a one-person transfer when required. These measures combine to maintain safety while addressing changing clinical needs.

Accommodations range from private rooms with en-suite bathrooms to units that share facilities; not every room includes every feature. Where available, residents can adjust their own temperature controls, watch cable television, and rely on routine housekeeping and scheduled laundry service.

Dining is structured yet flexible. Meals can be ordered to preference, snacks are on hand throughout the day, and the kitchen staff adjusts textures, calories, and nutritional content to align with physician-directed diet modifications or management plans.

The campus offers resident parking, wheelchair-accessible common areas, a barber and beauty shop, exercise room, movie room, wellness center, internet access, on-site religious services, and a library.