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Trustwell Living at Rock Run Place

3320 Executive Dr, Joliet, IL 60431US
  • Assisted Living

Compare Trustwell Living at Rock Run Place

Review Average3.8

About Trustwell Living at Rock Run Place

from Oasis Senior Advisors

Trustwell Living at Rock Run Place offers two levels of care—Assisted Living and Memory Care—so residents can receive support that matches their daily needs and cognitive abilities. Clinical services cover a wide range of conditions, including short-term respite stays, diabetes management for residents on oral medications, insulin injections, or sliding-scale orders, as well as wound care and oxygen therapy. The team is trained to monitor wandering behaviors in the morning or evening, respond to elopement risks, and manage behavioral issues or residents who are awake throughout the night. On-site access to physicians and speech therapy supports residents with ongoing medical or rehabilitative needs, and dietary oversight is available for special diets tied to medical conditions such as diabetes.

Around-the-clock staffing is complemented by a fully secured community design that helps protect residents who may wander. Memory Care suites are located inside a controlled area with keypad or badge access, and the entire building is equipped with a sprinkler system for fire safety. These measures work together to create a setting where care staff can respond quickly while maintaining resident security and comfort.

Apartments range from studios to larger layouts, all air-conditioned and outfitted with independent temperature controls, carpeting, window treatments, and private bathrooms; select units add kitchenettes, washer-dryer sets, or wheelchair-accessible showers. Cable television, high-speed Wi-Fi, and pet-friendly policies are available, although individual features vary by apartment type. Common areas include a central fireplace, piano, and outdoor seating, providing options for relaxing or meeting visitors, and ample parking makes family visits straightforward.

Dining is offered throughout the day so residents can eat on their own schedule. A professional chef prepares set menus that rotate regularly and can be modified for vegetarian preferences, low-sodium or no-sugar needs, and other physician-ordered diets. International dishes appear alongside familiar favorites, and snacks are kept on hand between meals. The nutrition team coordinates with nursing staff to align diet plans with each resident’s care plan, especially for those managing diabetes or other chronic conditions.

Residents can stay engaged through an on-site activity center, fitness programs, and a library and computer lounge, while outdoor walking paths and raised garden beds encourage time outside. Scheduled social outings, community events, live-music performances, dances, happy hours, and birthday parties add variety to the monthly calendar, and karaoke, intergenerational programs, and clubs give residents multiple ways to connect with neighbors.

Standout Features

Pet FriendlyPet Friendly
ParkingParking
PoolPool
Activity CenterActivity Center

Connect with Oasis Senior Advisors Trustwell Living at Rock Run Place for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average3.8
#1 in Joliet, IL

Residents and their families say:

This community has received a number of positive reviews from residents and their families, praising it for its caring, professional staff, and clean, well-maintained facilities. Many reviewers have noted the variety of activities available, with special mention of an accommodating activities director, as well as the personalized patient care that adds to their loved ones' comfort and safety. The community's staff, from caregivers to managers, is often described as kind, attentive, and responsive, creating a welcoming environment that feels like home. Residents and families appreciate the safety measures in place, including the use of motion detectors to prevent falls, and enjoy the communal atmosphere that includes regular outings, holiday decorations, and an array of entertainment options.

However, there are some concerns and negative experiences mentioned in a few reviews. Issues such as potentially inadequate staff numbers, problems with meal service, and the condition of the facilities have been noted. For example, one reviewer expressed dissatisfaction with cold meals and understaffing during meal times, suggesting an impact on the quality of care. Another reviewer highlighted safety concerns related to the facility's response to emergencies and the upkeep of common areas. Additionally, the restrictive policies on personal telecommunication devices and certain amenities, like satellite TV options and WiFi quality, have been points of criticism. Despite these criticisms, the overarching sentiment is one of gratitude towards the staff's efforts to provide excellent care and create a lively, engaging community for residents.

AI generated summary of real reviews

Verified Amenities

Verified by a local Oasis Senior Advisor
Services

Services

  • Barber/Beauty Shop
  • Communal Gardens
  • Exercise Room
  • Internet Access
  • Movie Room
  • On-Site Religious Services
Accommodations

Accommodations

  • Independent Temperature Controls
  • Kitchenette
Dining & Nutrition

Dining & Nutrition

  • Food - Set Menu
  • Snacks Available
  • Diet Modifications/Managements
Care

Care

  • Podiatry

Nearby Services

Hospitals

Provena St Joseph Medical Center

333 N Madison, Joliet, IL

Distance: 1.7 miles

Silver Cross Hospital And Medical Centers

1900 Silver Cross Blvd, New Lenox, IL

Distance: 9.4 miles

Adventist Bolingbrook Hospital

500 Remington Boulevard, Bolingbrook, IL

Distance: 10.6 miles

Churches

cathedral of st raymond

3200 Black Road, Joliet, IL

Distance: 0.2 miles

Sisters of St Francis

1433 Essington Road, Joliet, IL

Distance: 0.7 miles

Joliet First Assembly

1741 Essington Road, Joliet, IL

Distance: 1.1 miles

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