Bickford of Gurnee in Gurnee, IL, offers specialized care types that focus on assisted living and memory care. The facility provides a comprehensive approach to medical support, catering to various needs such as managing residents who wander, those prone to elopement, and individuals with behavioral issues. The staff includes RNs and LPNs, ensuring 24-hour nursing care and monitoring to address conditions, including advanced dementia. The availability of specialized care for residents under 60 years old and those with diabetes, as well as comprehensive wound care and oxygen management, underscores the facility's commitment to medical excellence.

In addition to essential medical care, Bickford of Gurnee offers a range of supportive features designed to enhance residents' daily lives. Those who require assistance with bathing, eating, dressing, or toileting can receive full support. The facility also provides a range of transfer services, including the use of Hoyer lifts and assistance for bed-bound residents. With a focus on safety, the facility employs thorough security measures, including a fenced rear area, door alarms, and a wandering guard system, to ensure residents' well-being around the clock.

Accommodations at Bickford of Gurnee are designed for comfort and convenience, featuring options such as private bathrooms, kitchenettes, and furnished living spaces that can be personalized with decor. Residents can also enjoy independent temperature controls and scheduled laundry services, although not all accommodations may offer every feature. Additionally, independent living residents benefit from housekeeping services, a monthly meal plan, laundry assistance, and medication management monitoring, allowing them to maintain a high quality of life.

The facility offers various amenities and services to enhance residents' experiences, including a wellness center, internet access, and an exercise room. Residents can benefit from the on-site barber and beauty shop, communal gardens, and the option to engage in special interest clubs. Transportation services are also available, and on-site religious services cater to diverse spiritual needs. Pets are allowed, but it's a good idea to check with the community during your visit to see if your pet will be allowed. Overall, Bickford of Gurnee is committed to fostering a supportive, engaging environment that promotes residents' well-being.

Residents and their families say:

This community has earned high praise for its compassionate and caring staff, along with a variety of amenities and activities that contribute to a positive living environment. Reviewers have highlighted the community's ability to safely accommodate residents with dementia, including those with a tendency to wander, in a manner that avoids unnecessary medication. The offerings such as art classes, bingo, movie nights, and even visits from entertainers like Elvis have enriched the lives of residents, creating a vibrant social atmosphere. The outdoor patio space, coupled with the facility's layout, which fosters a homey and inclusive environment, has been particularly appreciated. Family members have noted the careful attention to residents' safety, cleanliness of the facilities, and the provision of nutritious meals, alongside a variety of both on-site and external activities facilitated by transportation services.

However, some concerns were mentioned, including issues with staffing levels that impacted communication and the overall quality of care. Few reviews pointed out that the high staff turnover and understaffing led to a stretch in responsibilities for the existing staff, affecting the consistency and quality of care provided to the residents. Furthermore, the community's approach to monitoring via motion-activated cameras, intended for resident safety, was met with mixed feelings due to the perceived delay in response to alerts. Cost was another point of contention for some, with the community being described as pricey, although some acknowledged that this is a common challenge across similar facilities. Despite these concerns, the dedicated efforts of the staff, particularly the certified nursing assistants (CNAs), were frequently commended for their hard work and compassionate care, suggesting that while there are areas for improvement, the foundation for a caring and supportive community is firmly in place.

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