Charter Senior Living of Godfrey delivers two levels of long-term support: Assisted Living for residents who require help with daily tasks and Memory Care for individuals living with Alzheimer’s disease or other forms of dementia. Short-term Respite stays are available for those recovering from illness or when caregivers need a break. Clinical oversight extends to diabetes management, and the community coordinates directly with nearby Alton Memorial Hospital to streamline physician visits, lab work, and emergency care.

Day-to-day safety measures include a required visitor sign-in process and campus snow removal to reduce fall risks during winter months. Licensed nursing staff oversee care plans, medication administration, and ongoing assessments, while caregivers trained in dementia techniques provide structured programming for Memory Care residents. On-site resources allow many routine medical needs—ranging from diabetic monitoring to post-hospital rehabilitation—to be handled without the disruption of off-site travel.

Residence options range from studio and efficiency layouts to units that open onto gardens or other outdoor areas. Select apartments are pet friendly and can accommodate large-breed dogs, while parking is available for residents who still drive. Utilities—water, sewer, trash, and electric or gas—are included in the monthly rate in many units, and Wi-Fi hotspots cover common areas. Not all apartments offer every feature, so prospective residents should confirm the specifics during a tour.

Dining follows a health-focused model. Three daily meals are prepared on site with options that accommodate low-sugar, low-sodium, gluten-free, kosher, and vegetarian preferences. Snacks and beverages are stocked throughout the day, and therapeutic diets are coordinated with the nursing team for residents who have physician-ordered nutritional guidelines.

Residents have access to an activity center, a library and computer lounge, and a calendar filled with social outings, happy hours, wellness programs, trivia, bingo, live entertainment, and game or movie nights. These services are designed to support social engagement and cognitive health while giving residents multiple opportunities each day to remain active.

Residents and their families say:

This community has garnered a plethora of commendations from visitors, residents, and professional partners alike, highlighting its commitment to quality care, personalized attention, and an inviting atmosphere. Positive reviews often emphasize the cleanliness of the facility, the variety and quality of food options available, and the breadth of amenities and activities provided, creating an engaging and enjoyable environment for residents. Studios and single-room units are consistently described as nice, neat, clean, and well-designed, with some likening them to mini-apartments that include comfortable living spaces. The inclusion of pet-friendly policies further enhances the homely feel for residents. Additionally, special events and thoughtful day-to-day activities like bingo, live music performances, and access to beauty services contribute to a lively and fulfilling community experience.

However, not all experiences have been without criticism. Some negative feedback focuses on individual interactions with staff members, mentioning instances where the level of authority exercised by certain staff members may have negatively impacted a resident’s experience. Despite these isolated concerns, the overarching sentiment toward the staff is overwhelmingly positive, with many reviewers praising the attentiveness, professionalism, and warmth of the team, including nurses, direct care staff, and administration. The community's approach to individualized care, evident in their efforts to understand and accommodate the unique needs of each resident, sets a strong foundation for a supportive and compassionate environment.

In essence, while there have been a few instances of dissatisfaction, predominantly stemming from interpersonal dynamics with specific staff members, the positive aspects of life within this community significantly outweigh the negatives. The staff's dedication to quality care, the cleanliness of the facility, the variety of engaging activities, and the quality of food and accommodations have made a lasting impression on residents and their families. This strong emphasis on creating a welcoming, active, and caring environment reflects the community’s commitment to fostering a place where residents can thrive and feel at home.

AI generated summary of real reviews