Symphony Evanston Healthcare operates primarily as a nursing-home provider, supplying residents with 24-hour skilled nursing oversight. The facility admits individuals who need long-term custodial care as well as short-stay guests seeking respite services while their regular caregiver is unavailable. On-site physical therapy is available five to seven days a week, and licensed therapists coordinate closely with physicians to build goal-oriented rehabilitation plans that address mobility, balance, and strength. Respite care stays receive the same access to nursing staff, medication management, and therapy sessions as long-term residents.

Beyond routine nursing and therapy, Symphony Evanston Healthcare supports a range of clinical needs. Registered nurses supervise wound care, IV antibiotic administration, and post-surgical recovery plans. Chronic disease management programs help residents monitor conditions such as diabetes, COPD, and heart failure through regular assessments and physician-directed protocols. The community also arranges on-site lab draws, pharmacy coordination, and transportation to outside medical specialists when necessary.

Private and semi-private rooms are available, and many—but not all—include features such as cable TV, pet-friendly policies, and direct access to landscaped outdoor areas. Common spaces include a library and computer lounge where residents can read, use the internet, or meet family members. Because room layouts vary, prospective residents should verify which specific features are present in the unit they are considering.

Dining services provide three daily meals cooked on-site, with menus reviewed by a dietitian to accommodate physician-ordered diets. Between meals, staff offer healthy snacks that align with diabetic, low-sodium, or other specialized requirements. Hospice support is available on-site, allowing residents with advanced illnesses to remain in familiar surroundings while receiving comfort-focused nutrition plans.

Recreational offerings include organized clubs and community groups, a dedicated activity center, and regular arts and crafts workshops that encourage social engagement and fine-motor exercise. Staff members schedule activities throughout the week and adapt them to individual abilities so that residents can participate consistently.