Villas of Holly Brook and Reflections Collinsville provides both Assisted Living and Memory Care, giving residents and their families the choice of daily support or a higher level of cognitive care as needs change. Short-term respite stays are accepted, which can be useful after a hospital visit or when a caregiver needs a break. Diabetes management is available, including monitoring and assistance with glucose testing and medication.

The community is fully secured, an important safeguard for residents who may be prone to wandering. On-site clinical services cover incontinence care, ambulatory assistance, targeted memory support, hospice coordination, and medication management. Licensed therapists in occupational and physical disciplines visit regularly, and a podiatrist is available for foot health. These services reduce the need for outside appointments and help residents maintain stability in familiar surroundings.

Apartments and suites are designed with practical features such as wheelchair-accessible showers, kitchenettes, air conditioning, and Wi-Fi. Some residences add extras like private balconies, patios, or decks, while select common areas include a central fireplace, piano, and cable or satellite TV. Outdoor areas and pet-friendly policies support a more homelike environment, although not every accommodation contains every listed feature, and availability can vary.

Dining is structured to balance choice with nutrition. All-day dining lets residents eat on their preferred schedule, with restaurant-style service and a professional chef preparing meals that can be low-sodium or no-sugar when prescribed. Guest meals are offered so family or friends can join residents, and the kitchen staff monitors special diets to promote consistent health outcomes.

Residents have access to a range of programs and spaces that encourage social connection and physical activity. Indoor walking paths, raised garden beds, and a swimming pool provide outlets for exercise, while the library and computer lounge support quieter pursuits. Scheduled events include karaoke, live music, dances, birthday parties, happy hours, and intergenerational gatherings. Clubs and an activity center help residents pursue shared interests, and social outings extend engagement beyond the campus, all within guidelines that allow time outdoors and incorporate sensory-based activities.