Residents and their families say:
This community has received varied feedback from visitors and relatives of its residents, with many highlighting its strengths and some expressing concerns. Positively, reviewers often praise the staff for being conscientious, nice, and providing residents with personal attention. The community's cleanliness, diverse activities including movies, a gym, garden, and library, and its efforts to accommodate residents' health needs, including rehabilitation services, are frequently commended. Moreover, the availability of a wide variety of food options and the spacious, adaptable design of the rooms with amenities like kitchenettes and wide bathrooms cater well to the residents' comfort and independence. The community's location is appreciated for its residential setting, proximity to parks, businesses, and restaurants, which enhances its appeal among visitors and residents alike.
However, some reviewers have expressed dissatisfaction with specific aspects, such as challenges in communication with the wellness department, disorganization among staff, and insufficient parking facilities for family members. A few have also noted a disconnect between the nursing staff and family members in terms of prompt communication and management of health-related information. While the food generally receives mixed reviews, with some aspects liked and others not as much, the concerns about the variety and quality of main courses have been noted. Despite these criticisms, many reviewers acknowledge the community's efforts to provide a welcoming and service-oriented environment, especially in accommodating the linguistic preferences of residents and ensuring a diversity of activities to keep them engaged and satisfied.
AI generated summary of real reviews