Residents and their families say:

This community has garnered positive remarks for its clean, well-maintained facilities, and its location near museums, lakefront, and downtown area, making it an attractive option for seniors. Reviewers frequently mentioned the caring, professional, and attentive staff, noting their dedication to residents' needs and safety, especially during stressful times. The community offers a range of services from independent living to skilled nursing and memory care, with specific praise for the quality of food and the variety of amenities, including a pool, garden, and library, which contribute to a vibrant and engaging environment for residents. The staff's efforts to keep residents active and treated with dignity were also highlighted.

However, there were a few critical comments regarding the facility being short-staffed at times and specific instances of cleanliness issues and the attitude of one staff member. The shared rooms were also mentioned as being too small for two people. Despite these concerns, the overwhelming majority of feedback praised the community for its supportive atmosphere, the staff's responsiveness and professionalism, and the overall sense of security and care provided to residents and their families.