Bickford of Bourbonnais provides both Assisted Living and Independent Living, allowing residents to move between levels of support without leaving the community. Licensed care staff are on site to help with daily activities, personal care, and medication oversight, giving residents access to assistance whenever it becomes necessary while still preserving as much independence as possible.

The community is a secured environment and maintains 24-hour nursing coverage. On-site services include regular physician visits, podiatry, dentistry, physical therapy, occupational therapy, and speech therapy. Specialized diabetic management, incontinence care, and ambulatory support are available, as are short-term respite stays and hospice coordination. Memory care programming is offered for residents with cognitive changes, and medication management is handled by trained nurses to promote safety and adherence to treatment plans.

Private or companion apartments feature central air conditioning, wheelchair-accessible showers, and utilities included in the monthly fee. Select accommodations also offer patios, views of the landscaped grounds, or proximity to outdoor gardens, and the community is pet friendly. Housekeeping and laundry are provided, parking is available for those who still drive, and common spaces such as a library and computer lounge support everyday routines. Not all residences include every feature, so prospective residents should review specific layouts during a tour.

Dining follows a restaurant-style service model with three daily meals and anytime snacks. Menus are developed to address medical and personal preferences, offering low-sodium, vegetarian, kosher, and gluten-free choices. Portion control and carbohydrate tracking support residents with diabetes, while hydration stations remain accessible throughout the day.

Amenities include an activity center that hosts bingo, yoga classes, and resident-led clubs and interest groups. These scheduled events encourage physical movement and social engagement, contributing to a balanced daily routine within the community.