The Atrium of Belleville offers Independent Living with specific medical oversight tailored to residents who wander, stay up all night, or live with mild dementia. While the community is not a licensed nursing facility, team members are trained to recognize changing health needs and can respond quickly through a Pull-Cord emergency system and optional PERS pendants that dial 911. Transfer assistance is available for residents who use walkers or wheelchairs, ensuring mobility support without compromising independence.

Additional safety measures include 24-hour staff coverage, background-checked employees, and an on-site activity director who coordinates programs that match residents’ cognitive and physical abilities. Podiatry visits and a dedicated therapy room reduce the need for outside appointments. For daily living, staff can provide standby supervision for bathing, dressing, eating, and toileting, stepping in only when needed to maintain autonomy.

Apartments vary in size and layout; some feature private bathrooms, kitchenettes, in-unit laundry, and independent temperature controls, while others do not. Cable service, housekeeping, and scheduled laundry are offered across floor plans, but availability of each amenity depends on the specific residence selected. Independent-living residents also benefit from optional housekeeping services geared toward lighter maintenance.

Dining includes a standard menu, on-order selections for added choice, and a private dining room for family visits or special events. The culinary team can accommodate diet modifications such as diabetic or low-sodium meals. Independent-living residents have access to a monthly meal plan that balances flexibility with consistent nutrition.

Residents have access to on-site parking, outdoor smoking areas, wheelchair-accessible common rooms, a barber and beauty shop, exercise and movie rooms, a wellness center, community internet, on-site religious services, a concierge, a library, and scheduled shuttle service for medical appointments only.

Residents and their families say:

This community garners predominantly positive feedback from its residents and their families, with many expressing satisfaction in various aspects ranging from the available amenities and activities to the quality of meals and the professionalism of the staff. The all-inclusive approach is especially appreciated, as it eliminates concerns about being "nickeled and dimed," providing peace of mind for families about their loved ones having regular, healthy meals and engaging activities. The variety of entertainment options, including live performances, therapy dogs, and regular outings for shopping and dining, contribute to a vibrant community atmosphere. The Atrium's physical environment, including the grand piano in a welcoming common area and well-appointed living spaces, enhances the overall living experience. Residents commend the sense of independence and freedom, along with the easy access to various forms of entertainment and socialization, such as bingo, chair exercises, arts and crafts, and special events like happy hour.

However, there are some criticisms, primarily relating to the facility's physical condition, such as being outdated or having only one elevator, which could be problematic during peak times. Concerns were also raised about changes in management leading to issues like decreased food quality and removal of beloved activities. Some reviewers noted problems linked to staff shortages and delays in medication delivery. The handling of extra charges and the communication regarding financial matters were also points of dissatisfaction for a few. Despite these drawbacks, the consensus remains that the community provides a welcoming and engaging environment for its residents, with an emphasis on ensuring their comfort, safety, and enjoyment. The staff's friendliness and dedication to residents' well-being stand out, alongside the community's efforts to offer a broad range of activities and amenities that cater to diverse interests and needs.

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