Residents and their families say:

This community has received mixed reviews from users, with several positive statements highlighting the friendly and attentive nature of the staff. Many reviewers appreciated the staff's dedication and care, mentioning that they go above and beyond for the residents. The facility is often described as clean and welcoming, with an atmosphere that feels like home. One reviewer noted that their loved one's recovery at the community was remarkable due to the staff's persistence and commitment. The therapy programs and overall interaction with staff, such as receptionists, were praised for their effectiveness and helpfulness.

However, there are significant concerns regarding consistency in the nursing care provided. Multiple reviews mention that some staff lack compassion and communication can be problematic due to inconsistent scheduling. This inconsistency has led to repeated miscommunication regarding patient care needs. Additionally, there are recurring complaints about the quality of food, with reports of meals being served cold and, in some cases, missed entirely. These issues contribute to dissatisfaction with the care provided, particularly when it involves serious aspects like pain management for patients.

Despite these challenges, several users noted improvements with new ownership, expressing satisfaction with the care provided since the change. They emphasized the improved engagement and dedication from the staff. The community's commitment to prioritizing the needs of its residents over superficial elements was also appreciated by some reviewers. However, the recurring concerns about consistency in nursing care and meal quality suggest areas that could benefit from further improvement.