Ilima at Leihano offers three levels of residency—Assisted Living, Independent Living, and Memory Care—so residents can transition between support levels without leaving the community. Daily needs such as diabetes management are addressed by staff trained in glucose monitoring and insulin assistance, while a speech therapist is available for residents working on communication or swallowing challenges.

On-site medical resources include licensed nurses overseeing medication management, incontinence and ambulatory care, and coordination of hospice services when required. Occupational, physical, and podiatry therapies are delivered in the community, reducing the need for off-site appointments. An emergency call system operates around the clock, connecting residents to staff for urgent assistance in any living area.

Residences range from studio and efficiency layouts to units with private patios, balconies, or terraces. Wheelchair-accessible showers, handicap-accessible design, air conditioning, cable TV, high-speed internet, and utilities are available in many apartments, and housekeeping is provided. Outdoor walking paths, gardens, and decks add open-air space, while parking is offered for personal vehicles. Cats are welcome in designated units, and a community piano or organ supports resident musicians. Not every accommodation includes every feature, so it is best to verify specifics during a tour.

Dining services emphasize flexibility and dietary choice. Meals are offered restaurant-style throughout the day, with an anytime dining option for residents who prefer off-schedule service. Vegetarian, vegan, gluten-free, low-sodium, no-sugar, kosher, and organic selections are available alongside traditional fare. Residents may order room service, invite guests for meals, or join themed events such as BBQs, picnics, and international cuisine nights. All-day beverage and snack stations complement the main dining program.

Recreational amenities include fitness programs, water aerobics, and a swimming pool for physical well-being, while health and wellness classes and Live Well programs add educational content. Social outlets feature a library and computer lounge, arts and crafts studio, movie room, activity center, and organized clubs and communities. Residents take part in wine tastings, happy hours, birthday and holiday celebrations, as well as community service projects and social outings arranged by staff.