Regency at Hualalai offers three primary levels of care—Assisted Living, Independent Living, and Memory Care—so residents can select the support that matches their needs while staying in the same community as circumstances change. Short-term respite stays are also available, giving families a reliable option for planned or unexpected breaks.

An emergency call system is in place throughout the property, letting residents request assistance at any hour. On-site medical oversight includes licensed nurses who support Assisted Living, Independent Living, and Memory Care residents, ensuring that daily health monitoring, medication administration, and coordination with outside providers occur without leaving the campus.

Accommodation choices include studio and efficiency layouts with access to landscaped grounds, outdoor gardens, and other shared outdoor areas. Some apartments are pet friendly, and regular housekeeping is part of the standard service package, but not every unit includes every listed feature, so prospective residents should confirm specifics during a tour.

Meals are provided three times daily, prepared to meet varied dietary needs, and supplemented by scheduled healthy snacks. Staff monitor nutritional intake and can adjust menus for residents with particular health requirements, supporting overall wellness and consistency in daily routines.

Residents have access to an activity center, organized clubs and community groups, structured health and wellness programs, a library and computer lounge, and regular social outings into the wider Kailua-Kona area. These services aim to keep individuals engaged, active, and connected to peers and the local community.