Residents and their families say:
This community is frequently praised for its friendly and professional staff, who are noted for their caring and compassionate approach. Many reviewers commend the quality of care provided, highlighting the professionalism and dedication of the nurses, therapists, and aides. The clean facilities and good food are also mentioned positively, with several reviewers indicating satisfaction with these aspects of their experience. Many families expressed gratitude for the support and care their loved ones received, particularly emphasizing the successful rehabilitation outcomes and the ease of the admission and discharge processes.
However, a recurring concern is related to the management of personal belongings, with more than one reviewer mentioning issues about items going missing. Additionally, some reviewers noted challenges like parking issues and communication regarding COVID incidents. Despite these concerns, the reviews predominantly convey a sense of trust in the community's ability to provide excellent care.
Several reviewers acknowledge the community's efforts during the COVID-19 pandemic, noting adherence to protocols and consistent communication as positives. There is a strong sense of community and family ("ohana") expressed by many reviewers. The overall sentiment is that this community provides a supportive and effective environment for rehabilitation and care, with many recommending it to others for both short-term rehab and long-term care needs.
AI generated summary of real reviews