The Reserve at Towne Lake offers a dedicated memory care program designed for residents living with Alzheimer’s disease and other forms of dementia. Licensed nurses oversee care plans, administer medications, and coordinate with physicians, while caregivers provide 24-hour supervision and support. The community follows evidence-based protocols for cognitive stimulation and fall prevention, and maintains secure areas to reduce the risk of wandering. On-site access to rehabilitation therapists, regular health assessments, and scheduled physician visits help address changing medical needs promptly.

Beyond its core medical services, the community supplies daily assistance with dressing, bathing, grooming, and continence management. A structured schedule of therapeutic activities encourages engagement and maintains functional skills. Staff monitor nutrition and hydration, arrange transportation to off-site medical appointments, and communicate regularly with families about each resident’s status. Emergency response systems, routine vitals checks, and infection-control measures reinforce overall resident safety.

Accommodations range from private studios to companion suites, each designed with senior-friendly layouts, wide doorways, and step-in showers. Some units include kitchenettes, individual climate controls, and courtyard views, while others emphasize smaller footprints to simplify navigation; not all accommodations have all the features mentioned. Housekeeping, linen service, and maintenance are provided, and residents can personalize their spaces with familiar furnishings to support memory cues.

Meals are prepared three times daily in an on-site kitchen and typically served restaurant-style in the communal dining room, though room service is available when medically necessary. Menus are developed to meet dietary guidelines for older adults and can be modified for diabetes management, low-sodium requirements, or texture adjustments. Snacks and beverages are offered throughout the day, and special events such as themed dinners or family nights add variety without sacrificing nutritional oversight.

Residents and their families say:

This community is generally well-regarded for its welcoming environment, dedicated staff, and range of activities. Many reviewers appreciate the attentive care their loved ones receive and note that the facility is clean and well-maintained. The activity director is frequently praised for her engaging and lively approach, which encourages resident participation. Residents appear content with the amenities and activities provided, and family members feel at ease knowing their loved ones are in a supportive environment. Additionally, there have been positive reflections on recent management changes, with indications of improvements in care and communication.

However, some reviews highlight challenges, particularly concerning staffing. Multiple reviewers mention issues such as high staff turnover and inadequate training for handling residents with memory loss. Concerns are also raised about residents being left alone too frequently and insufficient attention to personal care and activity facilitation. These challenges have led to dissatisfaction for some families, who have had to seek additional support to ensure their loved ones' needs are met. While many families are pleased with the community, some have found it to be a poor fit due to these issues.

Overall, this community seems to strike a positive balance between care and resident engagement for many, despite some areas in need of improvement. With a strong focus on maintaining a friendly and active environment, the community is recommended by numerous reviewers for families seeking memory care services. However, potential residents and their families may wish to address the noted concerns directly with the facility to ensure it aligns with their specific needs and expectations.

AI generated summary of real reviews