The Overlook in Charlton, MA delivers two levels of residential care—Assisted Living and Independent Living—backed by a clinical program that can handle a wide range of medical needs. Staff members are prepared for residents who require overnight observation, oxygen support, wound care, or special diets, and the community accepts adults under age 60 as well as residents who manage diabetes with oral medications, injections, or sliding-scale dosing. The campus is also equipped to support advanced dementia, letting families know that progressive cognitive decline does not automatically trigger a move.

Direct care is reinforced by background-checked personnel, an on-site activity director, 24-hour staffing, and a personal emergency response system that links apartments to the care team. A visiting podiatrist addresses foot and gait issues, and the community is able to accommodate residents with psychiatric diagnoses. Staff can provide full assistance with bathing, dressing, eating, and toileting and are trained in multiple transfer techniques—from simple standby help to two-person or Hoyer lift transfers for bed-bound individuals. Around-the-clock security rounds out the safety plan.

Apartments vary by size and layout. Some come furnished, some are unfurnished, and not every unit offers every convenience, but many include a private bathroom, individual climate controls, cable hookup, and permission to paint or decorate. Independent Living residents receive medication-management monitoring, weekly housekeeping, and a monthly meal plan while still keeping the freedom to decorate and furnish their spaces as they choose.

Dining options cover three daily meals on a set menu as well as made-to-order selections for those who prefer alternatives. Between meals, snacks are available. Therapeutic diets ordered by a physician or dietitian—such as diabetic, low-sodium, or texture-modified menus—are prepared by the culinary staff without additional cost to residents.

Residents have access to parking, wheelchair-accessible common areas, a fitness room, movie theater, wellness center, barber and beauty services, communal gardens, and on-site religious services. Internet service is available throughout the property, and scheduled transportation connects residents with local shopping and medical appointments. Pets are allowed, though it’s a good idea to check with the community during your visit to see if your pet will be allowed.