PruittHealth – Magnolia Manor in Moultrie delivers skilled nursing care for residents who need round-the-clock medical attention. Licensed nurses are on duty 24 hours a day, supported by certified nursing assistants who handle daily monitoring, vital-sign checks, and assistance with activities of daily living. The clinical team coordinates closely with physicians to manage chronic conditions, post-surgical recovery, wound care, IV therapy, pain control, and medication administration. On-site rehabilitation services provide physical, occupational, and speech therapy for residents working toward improved mobility or communication.

In addition to direct medical services, the facility maintains a structured care plan process that brings together nurses, therapists, dietitians, social workers, and family members. This interdisciplinary approach helps ensure that each resident’s goals, progress, and changing needs are reviewed regularly. Discharge planning and care coordination with outside specialists or hospitals are built into the service model, and transportation to off-site medical appointments can be arranged when needed. Continuous safety measures, including fall-prevention protocols and emergency response systems, are standard.

Resident accommodations include a selection of private and semi-private rooms designed for ease of movement and in-room care. Each room is equipped with basic furnishings, adjustable beds, and accessibility features such as grab bars and emergency call systems, although not all rooms contain every feature. Housekeeping, linen service, and personal laundry are provided. Outdoor areas give residents the option to spend time in fresh air and take part in supervised activities or quiet relaxation.

Meals are prepared on site and served three times daily in a central dining room, with snacks available between meals. Registered dietitians develop menus that meet nutritional guidelines and accommodate physician-ordered diets such as low-sodium, diabetic, or puree textures. Residents who are unable to leave their rooms receive tray service, and staff assist with feeding when necessary. Hydration and supplemental nutrition programs are in place for residents who require additional support.

Amenities include a library and computer lounge where residents can read, use a computer, or access the internet for email and video calls. Structured clubs and community groups meet regularly, providing opportunities for social interaction, discussion, and organized activities led by staff or volunteers.

Residents and their families say:

This community has received mixed reviews from family members of the residents. Positive feedback often highlights the professional and compassionate care provided, the cleanliness and attractiveness of the facilities, and the effectiveness of the therapy and rehabilitation services. Many relatives have expressed satisfaction with the progress their loved ones have made, calling out the exceptional work of the therapy departments and noting significant improvements in health and mobility. Some reviewers have gone as far as to label the care their family members received as miraculous. The community is also commended for its adherence to COVID-19 safety protocols and for fostering a warm and welcoming atmosphere for both residents and their families.

However, there are substantial concerns raised in several reviews that detract from the positive aspects. Critics have pointed out severe issues such as negligence, including unattended call lights, unsanitary conditions in residents' rooms, and a lack of adequate communication from staff regarding the residents' health status and incidents, such as falls or hospital transfers. There are also complaints about the facility being understaffed, which seems to contribute to delayed meals and cold food, alongside a variance in staff performance with some being described as wonderful while others as needing improvement. Despite these concerns, some families have noted an improvement in care quality over time, with specific mention of better cleanliness and no recurring health issues like UTIs after reintroducing their loved ones to the facility. The community's response to feedback and its efforts to address shortcomings has been acknowledged by some reviewers, offering a glimmer of hope for continued progress.

AI generated summary of real reviews