Residents and their families say:

Greenwood Place receives positive feedback primarily for its friendly and caring staff, which significantly contribute to a welcoming atmosphere. Many reviewers commend the staff's professionalism, responsiveness, and genuine care for residents, emphasizing how these aspects ensure residents are well looked after. Residents and their families appreciate the various programs and activities designed to keep everyone engaged, highlighting events like visits from entertainers and other interactive gatherings. These activities, along with a clean and inviting environment, contribute to residents feeling comfortable and connected. The community's willingness to address concerns promptly and the detailed communication with family members, especially after medical appointments, are also noted as strengths.

On the other hand, some reviewers express concerns about room sizes, with a few describing them as small. Additionally, while many praised the community's cleanliness, a couple of reviewers noted issues with areas not being cleaned as thoroughly, such as individual rooms not always vacuumed to expectations. There were also mentions of laundry not being sorted adequately, which, although not a widespread issue, was mentioned by more than one person. The memory care unit was described as needing more excitement and activities; however, it was recognized that efforts were made to maintain resident engagement despite challenges presented by COVID-19. Lastly, some felt the facility had the appearance of a nursing home rather than vibrant assisted living, which might not suit everyone’s preferences. Despite these concerns, several reviewers would recommend Greenwood Place due to its community feel and supportive staff.