Brittany House – Benson Heights operates as a residential care home, providing 24-hour oversight and assistance with daily living activities. Staff members monitor residents’ health status, assist with medication administration, and coordinate with outside physicians, therapists, and pharmacies as needed. Routine vital-sign checks and prompt attention to changes in condition support early intervention and help reduce unnecessary hospital visits.

Beyond basic medical oversight, caregivers assist with bathing, grooming, mobility, and continence needs, adjusting the level of help as residents’ abilities change. Scheduled transportation is available for medical appointments, and visiting nurses, rehabilitation therapists, and hospice services can be arranged on site. The community also maintains emergency call systems and follows care plans that are reviewed regularly with families and health professionals.

Accommodations include both private and semiprivate rooms equipped with individual climate controls, accessible bathrooms, and emergency call pull cords. Some rooms offer added features such as in-room showers, step-in closets, or patio access, but not all suites have every option. Housekeeping, laundry, and maintenance services are provided, and common lounges and outdoor sitting areas are available for residents’ use.

Dining services supply three nutritionally balanced meals each day, prepared on site and served in a communal dining room where staff members are present to assist residents who need help cutting food or monitoring intake. Menus rotate on a seasonal cycle and can be modified for low-sodium, diabetic, or other physician-ordered diets. Between-meal snacks and beverages are accessible, and family members may arrange for guest meals with advance notice.