The Retreat at Loganville offers three levels of residential care—Independent Living, Assisted Living, and a dedicated Memory Care program that can support advanced dementia conditions. Residents who wander are monitored both during the day and at night, and oxygen therapy is available when prescribed. An awake night-shift team, combined with in-room pull cords that alert staff, provides an added layer of safety and rapid response across all care levels.

Medical resources are kept on the premises. Licensed nurses are on duty around the clock, and residents have access to physical, occupational, and podiatry services, as well as dental and hospice care. Medication management, incontinence care, and ambulatory support are part of standard service packages. Staff can deliver full assistance with bathing, dressing, eating, and toileting, and can accommodate walkers, wheelchairs, standby supervision, or one-person transfers. The campus includes an enclosed courtyard designed for memory support, and pet-focused programs are available for those who qualify.

Apartment layouts vary. Some suites include a private bathroom and a kitchenette, while others feature only a bedroom and shared facilities; not every unit has every feature. Cable service, housekeeping, and scheduled laundry are provided, and residents may paint or decorate their rooms to suit personal tastes.

Meals are prepared daily, with a rotating set menu and an on-order option for residents who prefer specific dishes. Snacks are available throughout the day, and families can reserve a private dining room for gatherings or celebrations.

Community amenities include wheelchair-accessible common areas, a barber and beauty shop, an exercise room, campus-wide internet access, communal gardens, on-site religious services, and a library.

Residents and their families say:

This community has received a mix of positive and negative feedback from residents and their families. Many reviewers praise the friendliness and professionalism of the staff, who are described as caring and responsive. The activities director is noted for her thoughtful planning and engagement with residents, bringing happiness through creative events. Numerous reviewers have mentioned the cleanliness of the facility and the supportive atmosphere created by the staff. The tour experiences are often highlighted for being informative with knowledgeable staff offering comprehensive views of the community's amenities. Those who have chosen the place appreciate its layout, with options ranging from independent living cottages to memory care units. The community is seen as accommodating with essential services like meal preparation, housekeeping, and medical support being readily available. Many residents and visitors find the environment to be welcoming and home-like, contributing to a positive overall impression.

Despite these positive remarks, several concerns have been raised. The quality of food appears to be a recurring issue, with some reporting it as often unsatisfactory. A few reviews mention the facility's age, pointing to outdated decor and a need for renovation in some areas. Additionally, complaints regarding maintenance responsiveness and a disconnect in management communication have been mentioned. There are reports of organizational issues such as medication management, while some reviewers feel the activity schedule is not always adhered to, though this is understood to be sometimes constrained by understaffing or unexpected events. Some families suggest that the care level might not be adequate for more active dementia residents. Despite the criticisms, many residents and their families would still recommend the community, signifying a broadly positive appeal that outweighs individual negative experiences.

AI generated summary of real reviews