The Waterford at Decatur specializes in memory care, providing comprehensive medical support designed for residents with advanced dementia conditions. Families can rest assured knowing that highly trained staff are available to manage a variety of needs, including wandering behavior, elopement risks, and behavioral issues. The facility offers extensive medical support, including wound care, dietary management, and assistance for diabetics on various medication regimens. Having qualified nurses on staff, along with around-the-clock security, ensures a safe and responsive environment tailored to the unique challenges that those with memory impairments may face.

In addition to specialized medical care, The Waterford at Decatur offers an array of personal assistance services. Residents who require full assistance with bathing, eating, dressing, and toileting can expect individualized support aimed at maintaining dignity and comfort. The care team is equipped to handle mobility transfer needs, using different methods based on individual capabilities. The facility features a secure, fenced environment and staff is awake during night shifts to provide timely assistance, ensuring a continuous support system for every resident.

The accommodations at The Waterford at Decatur are designed to create a comfortable living space for residents. Many rooms feature independent temperature controls, private bathrooms, and options for personalized decoration, though not all accommodations come with every listed feature. Residents benefit from scheduled laundry services and housekeeping, which allows them to focus on their well-being without concerns about routine chores. Some units also offer cable television for entertainment, enhancing the living experience.

Dining options at The Waterford at Decatur cater to a diverse range of dietary needs, with set menus and on-order food available alongside snacks. The facility is equipped to make diet modifications, including gluten-free, vegetarian, thickened liquids, puree, and mechanical chop options to ensure residents receive the nutrition they need in a manner that is both safe and enjoyable.

In addition to essential care and accommodations, residents at The Waterford at Decatur have access to various amenities that enhance their quality of life. The facility includes a barber and beauty shop, wheelchair accessibility, and internet access to help residents stay connected. On-site religious services and communal gardens foster a sense of community among residents, providing them with opportunities for social interaction and engagement. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

The Madeline of Decatur receives mixed reviews, showcasing a variety of experiences among individuals and their families. Positive feedback highlights the community's attentive and caring staff, well-maintained and clean facilities, a variety of engaging activities including memory games, holiday-themed dinners, and outdoor activities, as well as the specialized care for residents with dementia or Alzheimer’s. The layout of the community, with its neighborhood scenery and secure memory care unit that maintains an open, sunny environment, is especially praised. The availability of various room options and the clear effort to create a home-like environment contribute to the sense of satisfaction reported by many. Facilities like the communal dining and activities rooms add to the communal feel. Furthermore, the detail that residents in different stages of dementia are mixed together to prevent isolation is noted as a positive aspect, alongside the community's effective handling of COVID-19 restrictions.

However, there are concerns expressed about insufficient staff to resident ratio, leading to safety worries and feelings of neglect for some residents, especially those in the early stages of dementia. Staff turnover and communication issues following leadership changes are also mentioned. In addition, the lack of private showers for residents and the undergoing construction work were points of contention for some reviewers. While many appreciated the variety and quality of food offered, housekeeping standards, particularly bathroom cleanliness, and the need for better activity participation were areas highlighted for improvement. Despite these criticisms, the overall sentiment leans towards satisfaction with the care and environment provided to residents at The Madeline of Decatur, supported by thorough recommendations and expressed contentment from several reviewers regarding the care of their loved ones.

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