Benton House of Decatur offers comprehensive assisted-living and memory-care services, catering to residents with a range of medical needs. The facility provides specialized support for challenging conditions such as wandering, elopement, and behavioral issues, with trained staff available around the clock to ensure safety and well-being. Medical professionals, including Registered Nurses (RN) and Licensed Practical Nurses (LPN), are on-site and available for consultation, with a 24-hour nurse on call to address urgent medical needs. Care services include wound care, oxygen management, and specific dietary requirements tailored to individual residents, including support for diabetics on both oral medications and injections. The facility is equipped to assist those with advanced dementia, ensuring that residents receive the appropriate level of care and supervision.

In addition to direct medical assistance, Benton House of Decatur provides a range of support services to enhance the quality of life for its residents. The facility offers full assistance with bathing, eating, dressing, and toileting, with staff trained to support various transfer needs, including individuals using walkers or wheelchairs. Security features such as 24-hour staff on-site and a fenced rear perimeter help maintain a safe environment. Residents benefit from a range of on-site medical services, including podiatry, dental, and psychiatric care, ensuring that all healthcare needs can be addressed conveniently within the community. The engagement of an Activity Director further enriches daily life, promoting social interaction and mental stimulation.

Accommodations at Benton House of Decatur are designed for comfort and functionality, featuring private bathrooms and kitchenettes in many rooms, although not all accommodations include the full suite of amenities. Residents can personalize their space by painting or decorating their rooms, while independent temperature controls and cable television enhance their comfort. Housekeeping and scheduled laundry services are also provided, allowing residents to focus on their well-being without the stress of daily chores.

Dining at the facility prioritizes nutrition with a set menu and the availability of snacks, while attention is given to dietary modifications and management. Meals can be tailored to specific needs, including thickened liquids, mechanical chop, and pureed options. Benton House encourages a welcoming environment with amenities such as resident parking, wheelchair accessibility, a barber/beauty shop, and communal gardens. Pets are allowed, though it's a good idea to check with the community during your visit to see if your pet will be allowed. Other features include internet access, on-site religious services, and transportation arrangements to enhance residents' independence and involvement in the community.

Residents and their families say:

This community has garnered positive reviews for its location, modern facilities, and variety of activities offered to residents. Families appreciate the quick access and the modern, newish environment provided for their loved ones, along with the engaging activities including movies, games, and a daily schedule of events that bring joy and entertainment to the residents. The quality of food and dedicated staff, especially mentioned roles like Chef K who receives praise for their marvelous work, contribute significantly to residents' satisfaction. The living arrangements stand out to many reviewers as well as the high level of personal attention and care given to each resident, from the moment of touring to the daily interactions and specialized care in memory care units.

However, some areas for improvement have been pointed out by multiple reviewers. There is a call for better communication and orientation post-move-in, indicating a gap between initial expectations set during the selling phase and the actual experience thereafter. Also, issues like the laundry service and "deep cleaning" were mentioned, suggesting room for improvement in certain operational aspects to enhance the living experience further. Additionally, not every review was entirely positive, with one stating their loved one needed a different level of care than what was offered, and another expressing dissatisfaction based on personal bad experiences during their loved one's stay, highlighting that while many find this community to be a great fit for their family members, it might not suit everyone’s needs perfectly.

In summary, the warm reception by the staff, the array of activities, and the quality of care, food, and living conditions have impressed many families, making them advocates for the community. The sentiment that this place feels like home for the residents shines through, with a commendable level of attention from the staff to ensure a comfortable and engaging environment for everyone. Despite some areas identified for improvement, the positive aspects strongly resonate in the feedback from families, suggesting a loving and caring atmosphere that many find satisfying for their loved ones.

AI generated summary of real reviews