Residents and their families say:
This community has received high praise for its superior services, lovely interiors, and well-kept grounds. Many reviewers highlighted the dedicated and caring staff, including med techs and caregivers, noting the visible difference in care quality when compared to other facilities. The amenities offered, such as prepared meals with healthy options, a wide variety of activities, and special services like a hair/nail salon, dentist, and physical therapy, contribute to the community's appeal. The availability of different apartment layouts, the allowance of pets, and the cleanliness and modernity of the facilities were also positively mentioned. Families appreciate the close proximity to shopping areas, the spacious and clean environment, and the community's welcoming nature, making it a comfortable and inviting place for their loved ones.
However, some concerns were raised regarding staffing and medication management, with one reviewer noting incidents of medication mismanagement leading to hospital visits and issues with timely meal delivery during lockdown periods. Despite these concerns, the community's response to feedback and the affection many residents and their families have for the place suggest a willingness to address and work through these issues. The variety of well-loved activities, the flexibility in visiting hours, and the overall positive environment have made many reviewers recommend this community to others, demonstrating a strong sense of satisfaction among most residents and their families.
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