The Villas at Canterfield in Cumming, GA, offers a comprehensive range of care options including assisted living, independent living, and memory care. For residents requiring specialized support, the facility is equipped to manage conditions such as wandering, elopement, and behavioral issues. Medical support is available for various conditions, including advanced dementia, diabetes management for residents on oral medications, and assistance for those requiring oxygen. The staff is trained to provide bathing, dressing, eating, and toileting assistance, ensuring that each resident receives the necessary support tailored to their individual needs.

In addition to the care types offered, The Villas at Canterfield features a robust support system with registered nurses and licensed practical nurses on staff, along with a 24-hour nurse on call. The facility is designed for safety and security, with features such as background checks for staff, overnight awake staff, door alarms, and alert systems like pull cords and personal emergency response systems (PERS). On-site medical services, including a therapy room and podiatry care, further support the health and well-being of residents, while therapeutic direciton is provided to address psychiatric issues, ensuring all residents receive appropriate and timely medical attention.

The living accommodations at The Villas at Canterfield are designed to provide comfort and convenience. Residents have access to units equipped with private bathrooms and kitchenettes, while amenities such as independent temperature controls and laundry services enhance daily living. While not every unit includes the same features, residents can personalize their space with paint and decorations and enjoy cable services. For those in independent living, a monthly meal plan and housekeeping services are available to streamline living arrangements.

The community offers a variety of amenities and services aimed at enhancing the residents' lifestyle. Features such as a pool, exercise room, and wellness center provide opportunities for physical activity and relaxation, while the library and movie room offer entertainment options. Special interest clubs foster social engagement, and the communal gardens provide a peaceful outdoor space. Residents also benefit from on-site religious services, transportation, and concierge services. Pets are allowed, making it a welcoming environment for animal lovers; however, it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received numerous positive comments from residents and visitors alike, highlighting the warm, welcoming atmosphere and the abundance of activities and amenities available. From engaging social events, including music performances and dance opportunities, to the availability of a beautiful pool, gardens, and various clubs, the community seems to cater well to the diverse interests of its residents. The staff is frequently mentioned as being friendly and accommodating, contributing significantly to the overall positive environment of the facility. The dining options are praised for their quality and variety, with special mention of the meals and the option for residents to either dine in a common area or enjoy meals in their own space, enhancing their comfort and independence.

However, there were some concerns and suggestions for improvement. Multiple reviewers expressed disappointment with the level of follow-up and engagement from the community's staff regarding inquiries and visits, indicating a potential area for better customer service. Management of the dining service and kitchen staff was also flagged as an area that could use improvement. Some reviewers mentioned that the quality of care seemed to diminish with staff changes over time, and the cleanliness of certain areas, particularly the memory care unit, was a concern for some. Additionally, the layout, with amenities spread across multiple floors, was not ideal for all potential residents, and the lack of proactive communication about residents' well-being was noted as an area for enhancement. Despite these criticisms, many reviewers found the community to be a caring and pleasant place for their loved ones, with commendable efforts to improve and adapt to feedback, suggesting a strong potential for continued satisfaction among current and future residents.

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