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The Phoenix at James Creek

90 Ruth Ln, Cumming, GA 30041US
  • Assisted Living
  • Memory Care

Community Fact Sheet

from Oasis Senior Advisors North Georgia
LB
Owner, Certified Senior Advisor, Nurse Practitioner, MSN

Laura Banner

is here to help
Contact Us Today
Oasis Partner
Average Rent
$$$$
Resident Capacity103
Medicaid BedsNo

Activities of Daily Living (ADLs)

Bathing
Full Assistance
Dressing
Full Assistance
Eating
Full Assistance
Toileting
Full Assistance
Dementia Conditions
Advanced

About The Phoenix at James Creek

from Oasis Senior Advisors

The Phoenix at James Creek in Cumming, GA, provides specialized care through its assisted-living and memory-care services, catering to residents with varying needs. Medical support is readily available for specific conditions such as wandering, elopement, and managing advanced dementia. The facility ensures comprehensive care with RN/LPN staff on-site, 24-hour nursing availability, and a range of support for diabetic residents, both on oral medications and injections. This facility aims to provide tailored assistance for personal care activities, ensuring that help is accessible for bathing, eating, dressing, and toileting as needed.

In addition to its core care types, The Phoenix at James Creek prioritizes the safety and well-being of its residents. The facility is equipped with multiple security measures, including background checks for staff, night shift staff that remains awake, and door alarms to monitor entry and exit. A range of transfer services supports residents’ mobility, accommodating those who use walkers or wheelchairs. The facility also offers on-site medical services, including podiatry, and is prepared to manage psychiatric issues, providing a holistic approach to resident care.

The accommodations at The Phoenix at James Creek are designed for comfort and ease, featuring independent temperature controls, private bathrooms, and kitchenettes in select rooms. Residents can personalize their living spaces, as they have the option to paint or decorate their rooms. The facility also provides housekeeping and scheduled laundry services to enhance the living experience. However, it is important to note that not all accommodations include every feature, allowing for a variety of preferences among residents.

Dining at The Phoenix at James Creek focuses on nutrition with a set menu and options for on-order meals. Residents have access to a private dining room and can enjoy a selection of snacks while receiving tailored dietary modifications that accommodate various health needs. The facility supports specialized diets, ensuring options for mechanical chop, puree, vegetarian, thickened liquids, and gluten-free meals. The diverse dining offerings aim to cater to individual preferences while maintaining nutritional standards.

Additionally, this assisted-living facility offers a variety of amenities and services to foster a vibrant community. Residents can enjoy access to a movie room, library, and pub, along with internet access and communal gardens for relaxation. The premises are wheelchair accessible, and outdoor smoking is permitted. Social engagement is encouraged through special interest clubs and on-site religious services. Residents benefit from convenience offerings such as a barber/beauty shop, resident parking, and transportation services. Pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be allowed.

Connect with Oasis Senior Advisors North Georgia for tailored pricing, availability and to schedule a tour. (770) 878-3610

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Reviews

aggregated from around the web
Review Average3.6
#8 in Cumming, GA

Residents and their families say:

This community is appreciated by many for its clean, well-kept facilities, and the wide range of activities available for residents, such as movie nights, trivia, and outings including sightseeing and ice cream trips. Reviewers highlighted the community’s efforts to engage residents in social interactions and activities, with one noting the integration of memory care and assisted living residents in activities, creating a friendly environment. The meals and dining service seem to be generally satisfying, with the option for residents to use a modernized kitchen for personal cooking, adding a touch of home. Staff members were frequently described as extremely friendly, helpful, and attentive, showing genuine care for the residents. The facility itself impressed visitors with its beautiful design, cleanliness, and the sense of life and happiness among the residents. The option to negotiate care levels and pricing was also recognized favorably, making personalized care more accessible.

However, some concerns were raised regarding the responsiveness and communication from staff, especially following the realization that a potential resident did not meet the community's requirements, leading to a perceived drop in communication quality. Additionally, there were instances of dissatisfaction with the handling of residents’ personal care needs and a delay in processing refunds. Response times to resident needs in some cases were longer than expected, despite the otherwise good standard of care. Such points of criticism, though relatively few, suggest areas where the community could focus on improving to ensure the satisfaction and well-being of all residents and their families.

AI generated summary of real reviews

Verified Amenities

Verified by a local Oasis Senior Advisor
Pet FriendlyPet Friendly
PoolPool
Fitness ProgramsFitness Programs
Clubs & CommunitiesClubs & Communities
Restaurant Style DiningRestaurant Style Dining
Services

Services

  • Barber/Beauty Shop
  • Communal Gardens
  • Concierge
  • Internet Access
  • Library
  • Movie Room
Accommodations

Accommodations

  • Can Paint/Decorate Room
  • Independent Temperature Controls
  • Kitchenette
  • Scheduled Laundry Services
  • Air Conditioned
  • Cable
Dining & Nutrition

Dining & Nutrition

  • Food - On-Order
  • Food - Set Menu
  • Snacks Available
  • Diet Modifications/Managements
  • Gluten Free
  • Mechanical Chop
Care

Care

  • Accepts Psychiatric Issues
  • Podiatry
  • Ambulatory Care
  • Designed Specifically To Accommodate Memory Loss
  • Hospice Care
  • Incontinence Care
Activities & Fitness

Activities & Fitness

  • Activity Center
  • Birthday Parties
  • Clubs & Communities
  • Dances
  • Fitness Programs
  • Happy Hour
Medical Care

Medical Care

  • Diabetes Care
  • Doctor
  • Respite Or Short Term Stays Offered
  • Speech Therapist
Additional Features

Additional Features

  • Dogs Allowed
  • English
Neighborhood

Neighborhood

  • Nearby Shopping
Safety

Safety

  • Secured Community

Nearby Services

Hospitals

Northside Hospital Forsyth

1200 Northside Forsyth Drive, Cumming, GA

Distance: 4.2 miles

Emory Johns Creek Hospital

6325 Hospital Parkway, Johns Creek, GA

Distance: 6.1 miles

Gwinnett Medical Center

1000 Medical Center Boulevard, Lawrenceville, GA

Distance: 12.3 miles

Churches

Buford Ch of God of Prophecy

Little Mill Road, Buford, GA

Distance: 4.4 miles

Quest Baptist North Psc

1634 Market Place Boulevard, Cumming, GA

Distance: 4.5 miles

Lanier Church of God

2093 Buford Dam Road, Buford, GA

Distance: 4.6 miles

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Let us help you today.

LB
Owner, Certified Senior Advisor, Nurse Practitioner, MSN

Laura Banner

is here to help
Senior care background

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