Big Springs Village offers both Assisted Living and dedicated Memory Care programs. Residents who need help with daily activities receive support that is scaled to their personal needs, while those living with Alzheimer’s or other forms of dementia benefit from staff who have specialized memory-care training. Short-term respite stays are accepted, allowing families temporary relief or a trial period before a permanent move. On-site physicians oversee care plans, and the community can accommodate residents managing diabetes through monitoring and diet supervision. A structured mental wellness program is in place to address emotional health alongside physical care.

The community’s safety measures include a secured perimeter and a Wander Guard–style system for residents at risk of exit-seeking. A full sprinkler system is installed throughout the building. Licensed nurses are on site, backed by occupational and physical therapists, a podiatrist, hospice providers, and professionals trained in ambulatory and incontinence care. Medication management is handled internally, and the campus design—complete with enclosed courtyards and memory-friendly layouts—helps reduce confusion for residents with cognitive decline.

Apartments range from studios to one-bedroom layouts, some offering kitchenettes, in-unit washer and dryer, carpeting, and generous storage. Features such as wheelchair-accessible showers, hand-held safety bars, individual climate control, cable or satellite television, Wi-Fi, and phone connections are available in many but not all units, so prospective residents should confirm specific details during a tour. Outdoor areas, resident parking, and pet-friendly policies add flexibility for varying lifestyles.

Dining is managed by a professional chef who prepares three daily meals with options for low-sodium, kosher, vegetarian, and other special diets. Guests can purchase meals, and an all-day dining format lets residents eat on their own schedule. Menu planning aligns with physician and dietitian guidance to support diabetic management and overall wellness.

Residents have access to an activity center, indoor and outdoor walking paths, raised garden beds, live music events, dances, karaoke, yoga—including chair yoga—and fitness programs. Recreational offerings extend to Montessori and reminiscence programs, intergenerational visits, birthday celebrations, community outings, and themed clubs. A swimming pool, dedicated activity rooms, and organized social outings round out the schedule, providing consistent opportunities for engagement and movement.

Residents and their families say:

This community has garnered positive feedback for its clean, well-maintained facilities and friendly, professional staff. Many reviewers highlighted the variety of activities available to residents, including bingo, puzzles, and access to garden areas and bird feeders, which contribute to a homey and engaging environment. The living areas are described as nice and bright, with well-painted walls that allow for personalization, such as hanging pictures. The bathrooms are noted for being handicapped-accessible, and the overall atmosphere of the community is praised for not smelling like a medical facility, instead offering a more homely scent.

There are some criticisms, however, including concerns raised about increases in monthly rates post-move-in and a lack of communication about needing to provide one's own furniture. Additionally, the community may not fit the needs of everyone, particularly those requiring specialized memory care, as noted by a few reviewers. Despite these issues, the consensus among many is that the community provides excellent value for the care and services it delivers. This sentiment is reinforced by the satisfaction expressed by residents and their families regarding the cleanliness of the facility, the quality of care, and the range of activities offered.

On balance, the community has been well-received for its positive environment, helpful staff, and clean, pleasant facilities. While there are areas that could be improved, particularly in terms of communication about costs and services provided, many reviewers feel confident in recommending the community to others. The attention to detail in making the environment feel less institutional and more like home has been particularly appreciated, along with the fact that the staff seems to genuinely care for and engage with the residents.

AI generated summary of real reviews