The Phoenix at Union Hill offers a comprehensive range of care types tailored to meet the diverse needs of seniors. Residents may choose from assisted living, independent living, memory care, and senior living options. The facility is equipped to support individuals with advanced medical needs, including those with combative behaviors, behavioral issues, and conditions requiring specialized diet management. Additionally, medical support is available for residents facing challenges such as diabetes management, wound care, and oxygen therapy. Trained staff, including RNs and LPNs, are on call 24 hours a day, ensuring that medical assistance is always accessible, while the facility's safety protocols, like door alarms and pull cords, provide peace of mind for both residents and their families.

In addition to its core care services, The Phoenix at Union Hill is designed to facilitate a comfortable living experience for its residents. The facility offers a range of support options for daily activities such as bathing, dressing, and toileting, accommodating individuals who require full assistance, as well as those who are independent. Transfer services are available for residents using walkers or wheelchairs, ensuring safe mobility throughout the community. The facility also features an array of on-site medical services, including podiatry, dental care, and therapy rooms, making it convenient for residents to access comprehensive health services without leaving the premises.

The accommodations at The Phoenix at Union Hill are designed for comfort and personalization. Each living space typically includes amenities such as cable television, independent temperature controls, kitchenettes, and private bathrooms, while residents are encouraged to decorate their rooms to reflect their personal tastes. The housekeeping staff ensures a clean living environment, and scheduled laundry services are available, with some units also having laundry facilities. Independent living residents benefit from additional services like monthly meal plans and housekeeping tailored to their lifestyle, promoting both autonomy and support.

The amenities at The Phoenix at Union Hill enhance the overall living experience for residents. Facilities include a wellness center, movie room, exercise room, and library, fostering a vibrant community life. Outdoor activities are bolstered by communal gardens, a bocce ball court, and pickleball courts, while indoor social interactions are encouraged through special interest clubs and on-site religious services. Residents can enjoy convenient services such as a barber/beauty shop and concierge support. For those with pets, it's a good idea to check with the community during your visit to see if your pet will be allowed. Transportation services further facilitate easy access to off-site appointments and activities, ensuring residents can maintain an active and engaging lifestyle.