Anderson Mill Health and Rehabilitation Center in Austell, GA operates as a nursing-home provider with a clinical program centered on skilled nursing and rehabilitative care. Residents have access to short-term or respite stays, ongoing physical therapy, a dedicated pulmonary rehabilitation program, and structured recreational therapy designed to aid recovery and maintain mobility. The team also offers diabetes management, ensuring medication monitoring, blood-glucose checks, and nutritional guidance for residents who need it.

Beyond specific therapies, the center maintains an emergency call system that links each resident directly to on-site staff at any hour, supporting prompt response to falls, medical changes, or other urgent needs. The nursing team coordinates with physicians, therapists, and ancillary clinicians to keep care plans current and to adapt services if a resident’s condition changes, whether the stay is brief or long term.

Accommodation options range from private to semi-private rooms. Features can include cable television, in-room phones, internet access, and housekeeping, as well as access to landscaped grounds, outdoor seating areas, general parking, and a café space for casual visits. Because layouts and room types differ, not every accommodation contains every listed feature, so families should confirm specific amenities when touring.

Meals are prepared on site and served three times daily, with healthy snacks available between dining periods. Residents who observe kosher or vegetarian diets can request appropriate menus, and an optional flexible meal program is offered Monday through Friday for those needing alternate serving times.

Residents can spend free time in the activity center, join interest-based clubs and community groups, attend speaker series events, or read in the library and computer lounge. Health and wellness programs promote exercise and education, and planned activities take advantage of allowed outdoor areas for fresh-air gatherings.

Residents and their families say:

This community is frequently praised for its competent and helpful staff, with numerous reviewers highlighting the friendliness and professionalism of the team. Many mention how well the nurses, CNAs, and therapists take care of the residents, creating a welcoming and supportive environment. The facility is described as clean, and the staff's dedication to providing quality care is evident in the positive experiences shared by several reviewers who recommend the facility for both rehabilitation and long-term care. The physical therapy and occupational therapy departments, in particular, receive high praise for their effectiveness and dedication to patient rehabilitation, contributing significantly to residents' recovery journeys.

On the downside, some reviewers mention the facility's need for updates and improvements, suggesting that the building's outdated appearance and certain amenities could detract from an otherwise positive experience. A few visitors expressed concerns about administration and alleged unauthorized service billing, though such remarks are less common than positive feedback about the staff's commitment and warmth. Communication issues were noted, with some visitors desiring better responsiveness from the administrative staff. Despite these criticisms, many reviewers willingly recommend this community due to the quality of care and the staff's compassionate approach.

In addition to direct care, ancillary services, such as the activities department and the transportation team, are appreciated, contributing to the residents' well-being and satisfaction. Reviewers also commend the staff's efforts to maintain a cheerful environment even during challenging times, such as the COVID-19 pandemic. The community's focus on both physical and emotional support for residents underscores its mission to provide comprehensive care, with multiple testimonials confirming that this place feels like a second home, resonating with families and patients who value compassionate and attentive care.

AI generated summary of real reviews