Benton House of Augusta offers two primary levels of care—Assisted Living and Memory Care—allowing residents to remain in the same community even if their needs change over time. The Memory Care program is delivered in a secured setting designed specifically to accommodate memory loss, while Assisted Living residents receive everyday support with personal tasks and medication management. Short-term respite stays are available, providing temporary care for individuals recovering from illness or offering relief to family caregivers. Both care types can be adjusted to include diabetes monitoring, speech therapy, and participation in the community’s structured mental wellness program.

The community maintains a secured environment and staffs licensed nurses on-site for 12 to 16 hours each day, backed by trained caregivers around the clock. On-site medical services include incontinence and ambulatory care, hospice coordination, and routine visits from dentists and podiatrists. Physical, occupational, and speech therapists provide therapy sessions within the building, reducing the need for outside appointments. For residents living with memory loss, specialized spaces and activity programming are built to reduce agitation and enhance orientation. Medication management is handled by clinical staff, who also monitor chronic conditions and coordinate with outside physicians when necessary.

Apartments and suites vary in size and layout, with some offering kitchenettes, balconies, or patios, while others feature wheelchair-accessible showers or proximity to common areas such as the library and computer lounge. All residences are air-conditioned and wired for cable, Wi-Fi, and telephone service, and select units accommodate small pets. Community areas include a central fireplace, piano, and multiple decks where residents can relax outdoors. Because floor plans differ, not every accommodation includes every listed feature, and availability should be confirmed during a visit.

Dining follows an all-day schedule, giving residents the flexibility to eat when they prefer. Three meals are prepared daily, and guest meals can be arranged so family and friends can join. Menus accommodate low-sodium, no-sugar, and other physician-ordered diets without extra fees. Meals are served restaurant-style in the main dining room, but residents with kitchenette units may prepare light snacks in their apartments if they wish.

Residents have access to a range of on-site and off-site activities. An activity center hosts fitness programs, yoga and chair yoga, karaoke, live-music events, and regular happy hours. Indoor and outdoor walking paths connect to raised garden beds and seating areas for relaxed socializing. Scheduled social outings, birthday parties, dances, and clubs encourage community interaction, while reminiscence and sensory-based programs support residents living with cognitive challenges. Intergenerational programs bring in local students or volunteers, and the swimming pool offers low-impact exercise and leisure opportunities throughout the warmer months.

Residents and their families say:

This community is highly praised for its quality of care, with multiple reviewers noting its warm and welcoming environment. Residents and family members appreciate the caring and attentive staff who are available to help manage residents' daily needs, providing peace of mind for families. The environment is described as clean, cozy, and engaging, with enjoyable meals and a range of activities available. The transition to a supportive living environment has been highlighted as a positive aspect, with the community providing mental and emotional support to both residents and their families. The sense of community and belonging is emphasized, with many reviews reflecting on how residents, staff, and families become like family.

On the other hand, multiple reviews mention the community's exceptional staff who deliver compassionate care, particularly in specialized care areas such as memory care and assisted living. Events and activities are well-planned and inclusive, enhancing the community's vibrant atmosphere. Flexibility and accommodation are noted, especially during significant personal events or transitions. Although one reviewer noted differences between the facilities, there are no consistent patterns of negative feedback across multiple reviews.

The Benton House is also recognized positively, with reviewers commending the staff for their kindness, respect, and personalized care. Events and family involvement appear to be strong aspects of their services. The facility is noted for its organization, cleanliness, and particularly for helping families through transitions such as moving to memory care. The responsiveness to the challenges posed by the pandemic and the effort to maintain communication with families have been especially appreciated. Both communities are recommended for providing a home-like environment where care, respect, and a sense of family are prioritized.

AI generated summary of real reviews