Arbor Terrace at Crabapple in Alpharetta, GA, offers a comprehensive range of care types, including assisted living and specialized memory care designed to support residents with advanced dementia conditions. The facility is equipped to address a variety of medical support needs, including wandering behaviors, elopement risks, and complications related to diabetes, whether on oral medications or insulin. The dedicated nursing staff, which includes registered nurses and licensed practical nurses, is available 24 hours a day to ensure the health and safety of all residents. The facility is fortified with security measures such as door alarms, a fenced rear area, and a wander guard to provide a safe living environment.

In addition to general assisted living care, Arbor Terrace at Crabapple offers full support for daily living activities, such as bathing, eating, dressing, and toileting, accommodating residents with diverse levels of mobility, including those who may require transfers using a walker or wheelchair. The facility also provides on-site medical services, including podiatry, dental care, and therapy, ensuring that residents have access to needed health services without leaving the premises. Each resident's unique care plan is tailored according to their health and lifestyle needs, allowing for individualized attention and support.

The accommodations at Arbor Terrace at Crabapple feature private bathrooms, kitchenettes, and independent temperature controls, offering residents a sense of comfort and privacy. While some units are equipped with amenities such as laundry facilities and scheduled laundry services, it's important to note that not all accommodations include every feature. Housekeeping services are provided to maintain a clean living space, and residents have the option to personalize their rooms by painting or decorating to reflect their personal style.

Dining at the facility is designed to meet various nutritional needs, with meals available from a set menu as well as on-order options for residents who may have specific dietary preferences or require modifications. The availability of snacks, in-room dining, and special preparations such as thickened liquids ensures that residents receive both nutrition and convenience. Arbor Terrace also provides a range of amenities and services, including a barber/beauty shop, wellness center, movie room, and communal gardens. Residents can engage in special interest clubs, access internet services, and enjoy scheduled transportation to medical appointments. The facility allows pets, so it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered a range of feedback from visitors and family members of residents, highlighting both its strengths and areas for improvement. Many reviewers have praised the community for its friendly and professional staff, clean facilities, and a welcoming, warm atmosphere that fosters socialization and activities. The staff's commitment to caring for residents, especially those in memory care and assisted living, has been noted as exceptional. The community's efforts to create a comfortable environment are exemplified by its inclusivity with both male residents and staff, a diverse range of activities that cater to different interests, and the management's responsive communication through updates and personalized reports on residents' participation in activities.

However, some reviews have raised concerns about administrative and financial aspects. A recurring issue mentioned by more than one reviewer involved the handling of the community fee and the challenges faced when dealing with financial arrangements, which added stress for some families. Additionally, there were concerns regarding the adequacy of staffing in the memory care unit, where the staff was described as kind but overwhelmed, leading to delays in assistance for residents with their daily needs. This was noted to sometimes result in family members stepping in to help with tasks such as feeding and dressing. There were also comments on the loss of clothing and linens, despite being labeled, and some dissatisfaction with the administration's recent changes leading to staff turnover.

Despite these challenges, the positive remarks about the friendly environment, the quality of care, and the range of activities available have made a significant impression on many families and visitors. The experiences shared by reviewers illustrate a community that, while facing some operational challenges, is deeply appreciated for its compassionate care and vibrant atmosphere. The sense of community and the dedicated staff seem to play a pivotal role in making residents feel at home, along with the diverse social and recreational opportunities that enhance their quality of life.

AI generated summary of real reviews