Cresthaven Senior Living offers Assisted Living, Independent Living, and Memory Care. The community is set up to manage complex medical situations, including residents who wander during the day or night, demonstrate elopement risk, display combative or other behavioral issues, or stay awake through the night. Clinical staff monitor wound care, oxygen therapy, and special diet requirements. The team also supports residents under 60 and those managing diabetes by oral medication, injection, or sliding scale. Advanced dementia care is available, allowing residents to remain on campus as conditions progress.

A licensed nurse is on-site around the clock, with an RN or LPN also on call 24/7. All employees complete background checks, and the night shift remains awake. Security measures include door alarms, wander guards, pull-cord alert systems, and staffed entrances. Full assistance is offered with bathing, dressing, eating, and toileting. Transfer help ranges from supervision for walkers to one- and two-person transfers for wheelchair users. An activity director coordinates daily programming, and podiatry visits are provided on site, limiting the need for outside appointments.

Residences vary by layout; some include a private bathroom, kitchenette, independent temperature controls, and cable service, while others offer a different mix of features. Residents may paint or decorate their rooms to suit personal preferences, but not every unit contains every amenity listed.

Meals are served from a set menu with an option to order specific dishes. Snacks are available throughout the day, and the culinary staff can modify or manage diets to meet physician directives, cultural preferences, or texture requirements.

Amenities include resident parking, outdoor smoking areas, full wheelchair accessibility, a barber and beauty shop, exercise and movie rooms, and a wellness center. Wi-Fi is available, and residents can spend time in the communal gardens or attend on-site religious services. Laundry, housekeeping, medication management, and scheduled transportation are provided, and the property is close to public transit for additional travel needs.