Viera Del Mar Health And Rehabilitation Center provides licensed nursing-home care, centering on skilled nursing and post-acute rehabilitation. A team of registered nurses, licensed practical nurses, and certified nursing assistants is on duty around the clock to carry out physician orders, manage medications, monitor vital signs, and respond to changes in condition. Physical, occupational, and speech therapists develop individualized treatment plans aimed at regaining mobility, strength, and daily living skills. The facility is equipped for complex medical needs such as IV therapy, wound management, pain control, and cardiac or pulmonary monitoring, and it collaborates with on-call physicians and specialists to keep care plans current.

Beyond direct medical services, the center offers ancillary care designed to support recovery and ongoing health. Social workers coordinate discharge planning and arrange any home health or equipment required after a stay. Case managers handle insurance authorizations and communicate with families about progress. The staff can arrange on-site labs, imaging, podiatry, dental, and vision visits to limit the need for outside appointments, and transportation is available when off-site services are necessary. Short-term respite stays and end-of-life comfort care are also available, with hospice providers welcomed to work alongside the in-house team.

Resident accommodations include a mix of private and shared rooms, each furnished with adjustable beds, basic furniture, and safety-oriented bathrooms. Some rooms add features such as in-room climate control, cable television, Wi-Fi, and views of landscaped courtyards, though not all accommodations have all of these features. Housekeeping, laundry, and maintenance are handled by staff, and an emergency call system links residents directly to the nursing station. Common areas include lounges, activity rooms, and an on-site therapy gym that is open daily for scheduled sessions.

Meals are prepared under the guidance of a registered dietitian who ensures menus meet nutritional and therapeutic requirements. Residents receive three meals a day in the main dining room, with snacks available between meals. Pureed, low-sodium, diabetic, and other physician-ordered diets are accommodated, and tray service can be arranged for those who prefer or require in-room dining. Special theme meals and family visit days give residents the option to dine socially, while consistent kitchen hours make it possible to adjust meal times to therapy or medical schedules.

Residents and their families say:

This community is often praised for its cleanliness, friendly staff, and excellent rehabilitation services. Many visitors and residents highlight the positive ambiance upon entering, noting the facility is exceptionally clean and inviting. Staff members are frequently described as attentive, caring, and professional, providing a welcoming experience for residents and their families. The physical therapy services receive particular commendation for their quality and effectiveness, with several reviews emphasizing noticeable improvements in patients' conditions. Additionally, special events and activities organized by the community are appreciated by both residents and visitors.

On the downside, some recurring issues include understaffing and communication problems, particularly with the nursing and administrative teams. More than one review mentioned long response times to call buttons and understaffing, affecting the quality of care and communication between staff and residents' families. While many staff members are complimented for their sincerity and dedication, there are isolated instances where staff behavior falls short of expectations, leading to negative perceptions. Also, the food service does receive mixed feedback, with some residents finding the meals less than satisfactory.

In summary, while this community generally receives high praise for its environment, staff, and rehabilitation care, there are areas in communication, staffing, and food service that need enhancement. Visitors and residents acknowledge that with some improvements, particularly in consistent staffing and response times, the community has the potential to provide an even better experience for those who rely on its services.

AI generated summary of real reviews