Heritage Pointe in Viera, FL delivers two levels of long-term care: Assisted Living and Residential Care Home services. Licensed nursing staff oversee both programs, providing daily assistance with activities of daily living, scheduled medication administration, and continual monitoring of chronic conditions such as diabetes, hypertension, and cardiac issues. Residents have access to visiting physicians, on-site lab draws, pharmacy coordination, and physical, occupational, and speech therapies arranged inside the community, reducing the need for outside appointments.
Beyond routine medical oversight, the community maintains a 24-hour caregiver presence who respond to pendant or pull-cord alerts. Individual care plans are reviewed monthly, and families receive status updates after every change in condition. Short-term respite stays, coordination for hospice, and post-hospital recovery programs are also available. Transportation is scheduled for specialist visits, and the building features secured entry points and wander management technology for residents who may be at risk of elopement.
Accommodations include studio, one-bedroom, and companion suites. Units may feature kitchenettes, private bathrooms with step-in showers and grab bars, emergency call systems, and individually controlled heating and air conditioning, but not every unit includes every feature. Housekeeping, linen service, and maintenance are handled by staff, and residents can furnish their apartments with personal items to match their preferences.
Dining services provide three daily meals prepared by culinary staff under a dietitian’s guidance. Menus rotate weekly and accommodate therapeutic diets such as heart-healthy, diabetic, and low-sodium options. Residents dine in a central restaurant-style dining room with table service; lighter fare and snacks are available throughout the day. For those recovering from illness or preferring privacy, tray service to the apartment can be arranged, though availability may vary based on room type and care plan.
