Residents and their families say:

At Azalea Gardens, the sense of community and the caring nature of the staff towards residents and their families have been consistently praised. Families have expressed immense satisfaction with the high level of care, cleanliness, and engagement they observe any time they visit. The staff's commitment shows through in the wide range of activities and social outings that residents enjoy, such as crafts, gardening, and excursions to see Christmas lights, which significantly enrich their living experience. Furthermore, the provision of educational sessions for families has been highlighted as extremely beneficial, helping them navigate the complexities of care for their loved ones.

There's an appreciation for the small setting of Azalea Gardens, which seems to foster a better caretaker-to-resident ratio, ensuring more personalized care. The facility's staff are noted for being welcoming and for including family members in various activities, making transitions smoother and more heartening for both the residents and their families. The ambiance of the place, combined with the attentiveness and warmth of the staff, has made a positive impact, making it feel like a true home for the residents.

However, despite numerous positive remarks, a concern was raised regarding the staffing ratio, particularly for those residents with specialized care needs such as Lewy Body Dementia. A reviewer voiced dissatisfaction about the adequacy of the staff in meeting the needs of residents with this condition, suggesting a need for better resident-to-staff ratio adjustments to ensure sufficient care and supervision. This concern about staffing underscores the need for constant evaluation and adjustment to ensure that all residents receive the attentive and customized care they require.