Truewood by Merrill, Charlotte Center in Port Charlotte, FL, offers specialized care types including assisted living and memory care. The facility is equipped to provide medical support for residents who experience wandering behaviors, as well as those up all night or managing diabetes with oral medications. The staff is trained to support advanced dementia conditions, ensuring that residents receive the comprehensive care they need. A 24-hour nurse is always on call, with an awake night shift providing continuous monitoring for safety and support.

In addition to the primary care services, Truewood features an array of supportive amenities tailored to residents with memory loss. On-site medical services include a wellness center, dental care, and podiatry services among others. The facility is secured and designed specifically to accommodate those with memory disorders, with assistance available for daily activities like bathing, dressing, and toileting. Transfers can be assisted using walkers or wheelchairs, with supervision provided as necessary. The community focuses on medication management and incontinence care to support the health and comfort of its residents.

Accommodations at Truewood include options with private bathrooms, kitchenettes, and independent temperature controls. While many units come with cable access, not all accommodations feature every amenity. Residents also enjoy meals provided through a set menu, with snacks available at all times. It’s important to note that the available amenities may vary by accommodation type, ensuring that each resident's specific needs and preferences are met.

The community offers several additional amenities to enhance resident comfort and engagement, such as on-site religious services, an exercise room, and dedicated transportation services. The environment is designed to be wheelchair accessible, ensuring all residents can navigate comfortably. Resident parking is available for those who drive. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered positive feedback from residents and their families, particularly for its caring and knowledgeable staff, clean facilities, and the range of amenities offered. Many reviewers appreciated the support and relief provided by the community, especially for residents requiring memory care. The variety and quality of activities available were also highlighted, with special mentions of social events that allow residents to mingle. The community's approach to personalizing care and ensuring residents feel at home has been well-received, with several reviews praising the staff for being friendly, cooperative, and attentive to the needs of both residents and their families. Families have noted the peace of mind they experience knowing their loved ones are in a caring environment. Dining services have received compliments for meal quality, and some families appreciated the opportunity to join their loved ones for meals.

However, there have been consistent criticisms regarding communication, with multiple reviewers expressing concerns about the need to proactively seek information and a lack of timely updates from the staff. Concerns about the care services not being always up to par were mentioned, including instances of care needs like wearing compression hose being overlooked. Some reviews pointed out a need for more staffing and for better quality and variety in the food served. The activities and outdoor activities offerings were seen as areas for improvement by some, needing more attention to keep residents engaged. Issues with administrative aspects such as unexpected rate increases and an upfront community fee that is non-refundable were also noted. Despite these criticisms, many still recommended the community, often citing its cleanliness, friendly environment, and the overall quality of care provided to their loved ones.

AI generated summary of real reviews