The Preserve at Palm-Aire offers a range of personalized care types to meet the diverse needs of its residents. With options for assisted living, independent living, and specialized memory care, the facility is equipped to provide comprehensive support for individuals facing advanced dementia conditions. Medical support is readily available, addressing various concerns such as wandering, elopement, and the management of special diets for diabetic residents. The dedicated staff, including registered nurses and licensed practical nurses, is available around the clock, assuring that residents can receive the care they need at any time.

In addition to personalized care, The Preserve at Palm-Aire provides essential services to ensure the well-being of its residents. Full assistance is offered for bathing, eating, dressing, and toileting, tailored to each resident's requirements. The facility supports mobility with transfer services for those using walkers or wheelchairs and provides close supervision as needed. Security features such as door alarms and a 24-hour security staff reinforce a safe living environment, while the availability of on-site medical services, including podiatry, contributes to comprehensive health management.

Residents of The Preserve at Palm-Aire enjoy thoughtfully designed accommodations that include private bathrooms and independent temperature controls, with some units featuring kitchenettes. Residents have the opportunity to personalize their living spaces, though it's important to note that not all accommodations possess every feature. Dining is an important aspect of life at the facility, with meals available on order, a set menu accommodating dietary modifications, and various snack options to ensure nutritional needs are met.

The Preserve at Palm-Aire also offers a range of amenities and services designed to enhance the residents' quality of life. These include access to a geriatric internist, medication management, laundry, housekeeping, and recreational facilities like a pool, exercise room, and movie room. Residents can join on-site religious services and benefit from a wellness center, while internet access and transportation options provide additional convenience. For those with pets, the facility allows pets, making it important to check with the community during your visit to see if your pet will be allowed. With resident parking and easy access to public transportation, The Preserve at Palm-Aire supports both independence and a comfortable lifestyle.

Residents and their families say:

This community receives high praise for its dedicated and friendly staff and the quality of care provided to its residents. Many reviewers highlight the compassionate and attentive care given by the staff, particularly in the memory care and assisted living units. Several reviewers note the comfort and happiness of their loved ones, mentioning the safe, clean, and welcoming environment. The community offers a wide range of activities and services that keep residents engaged and active, which seems to contribute to their overall well-being and satisfaction. The food quality, dining options, and the premises' upkeep are frequently commended, creating a positive living atmosphere for the residents.

There is a consistent appreciation for specific staff members, including those at the reception, dining, wellness, and maintenance departments, demonstrating their commitment to providing exceptional service. However, a few reviews mention management and communication concerns, with some reviewers indicating issues with responsiveness from certain directors. Although these issues appear to be less common, they are noteworthy. Additionally, a couple of reviews reference challenges related to staffing and carrying out duties in specific situations, highlighting areas where the community could improve.

Tours and initial visits to the community leave a positive impression on potential residents and their families, with many highlighting the informative and supportive nature of staff during these visits. Even in challenging times such as the COVID-19 pandemic, the community's efforts to maintain safety and provide continuous care are valued. Overall, this community appears to be a strong choice for those seeking a supportive and social environment for their loved ones, with numerous testimonials supporting its positive impact on residents' lives.

AI generated summary of real reviews