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The Waterford at Creekside

9015 University Parkway, Pensacola, FL 32514US
  • Memory Care
  • Assisted Living

Compare The Waterford at Creekside

Review Average4.5

About The Waterford at Creekside

from Oasis Senior Advisors

The Waterford at Creekside delivers dedicated Memory Care backed by medical services that include respite and short-term stays, diabetes monitoring, and regular access to a speech therapist. The staff is trained to care for residents living with early to advanced stages of dementia, and the entire building is secured to reduce wandering risks and promote safety.

Licensed nurses are on site or on call, and caregivers remain awake and available 24/7. Residents can receive help with bathing, dressing, and toileting when only some physical assistance is needed, while mealtimes accommodate independent eating. Transfer support ranges from simple standby supervision to one-person assistance for walkers and wheelchairs.

Private and companion suites are available, and many come equipped with cable service and personal laundry service, though not every unit has every feature. Housekeeping and maintenance handle routine upkeep so residents can focus on their daily routines without worry.

Dining features three restaurant-style, made-to-order meals each day. Menus can be adjusted for specialized diets, including carbohydrate-controlled options for diabetes management, and staff monitor hydration and nutrition intake as part of each resident’s care plan.

Community amenities include wheelchair-accessible common areas, an on-site barber and beauty shop, an exercise room, a wellness center, and campus-wide internet access. Concierge staff handle daily newspaper delivery, errand and grocery assistance, and even postal and banking services, giving residents a single point of contact for routine needs.

Standout Features

Beauty & BarberBeauty & Barber
PoolPool
Clubs & CommunitiesClubs & Communities
Outdoor AreasOutdoor Areas

Connect with Oasis Senior Advisors The Waterford at Creekside for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average4.5
#2 in Pensacola, FL

Residents and their families say:

This community has been described positively by many reviewers for its clean and well-maintained facilities and the attentiveness and friendliness of its staff. Visitors frequently noted a home-like atmosphere with supportive staff who are kind, helpful, and professional. The community engages residents with various activities and events, such as fitness routines, karaoke, and social gatherings, which are appreciated by both the residents and their families. The cottages in particular receive praise for their cozy, homelike setups and the spacious courtyards that help residents maintain a sense of independence while being secure. Many reviewers appreciate the level of detail and care provided by the staff, often mentioning that they go above and beyond to make transitions easy and stress-free. The food is often praised, although there are specific instances where reviews mention room for improvement.

However, some reviewers pointed out challenges mainly related to logistics and organization. One reviewer suggested the memory care setting could be improved to provide more engaging activities during visits, rather than just sitting and talking. Concerns about communication and staffing have been mentioned, with some family members feeling that staffing levels were inadequate to meet care requirements effectively. There are also sporadic mentions of problems with personal items going missing and some frustrations over room sizes and layout. Despite these issues, many reviewers still recommend the community, citing the staff's dedication and the overall environment as primary reasons.

In conclusion, the reviews highlight the community's efforts in creating a pleasant and supportive living environment for residents, facilitated by a caring team and thoughtful activities program. While there are areas noted for improvement, such as staffing levels and communication, the community is recognized for its commitment to providing care in a home-like setting.

AI generated summary of real reviews

Nearby Services

Hospitals

West Florida Hospital

8383 N Davis Hwy, Pensacola, FL

Distance: 0.9 miles

Select Specialty Hospital Pensacola

7000 Cobble Creek Dr, Pensacola, FL

Distance: 3.4 miles

Sacred Heart Hospital

5151 N 9Th Ave, Pensacola, FL

Distance: 3.7 miles

Churches

Korean Community Presbyterian

8770 University Parkway, Pensacola, FL

Distance: 0.3 miles

Victorious Life

9375 Brunson Road, Pensacola, FL

Distance: 0.3 miles

Courts of Praise Fellowship

2260 East Johnson Avenue, Pensacola, FL

Distance: 0.8 miles

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