Residents and their families say:

This community has received a mix of feedback from visitors and relatives of residents, with many highlighting its beautiful and clean environment, friendly staff, and the variety of room options available ranging from studio to two-bedroom apartments. The dining experience was generally well-received, with the food being described as excellent by some, though one review noted that the food wasn't the greatest. Activities such as music, cards, field trips, and shopping trips were appreciated, contributing to a lively community atmosphere. The care provided to residents, particularly in the memory care unit, was commended for being attentive, though it was noted to be expensive. The community's design and location were also praised, with its grand and resort-like interior and convenient location being points of interest for many.

However, concerns were raised about the level of assistance and care, with multiple reviews pointing out that the facility might not be the best fit for those who require a significant amount of help. Issues such as unanswered calls, inadequate staffing, and dissatisfaction with the nursing and administrative staff were mentioned, suggesting inconsistency in the quality of care and service. Also noted was the lack of handrails in some areas, which could be a safety concern. Despite these drawbacks, many expressed satisfaction with their choice of this community for their loved ones, citing the staff's friendliness and the range of amenities and activities available as significant advantages. Yet, there were enough concerns raised about the level of care provided, suggesting potential areas for improvement in staff responsiveness and support for residents requiring more substantial assistance.