The Windsor of Palm Coast offers both assisted living and memory care services, ensuring that residents receive the appropriate support tailored to their needs. The facility is equipped to manage various medical conditions, providing specialized care for individuals who wander, experience elopement issues, or require assistance with behavioral challenges. The support extends to those who need around-the-clock supervision, including residents under 60 years old and those with advanced dementia conditions. A team of qualified professionals is available, including RNs and LPNs, and medical assistance can be provided for specific health concerns, such as wound care and diabetes management. With 24-hour nursing staff and an array of comprehensive services, residents can rest assured that their medical needs are well catered to.

Beyond medical care, The Windsor of Palm Coast offers various features to ensure residents receive comprehensive personal assistance. This includes full support for bathing, eating, dressing, and toileting, with tailored transfer services to accommodate different mobility needs. The facility maintains a secure environment with night staff on duty, background checks for all employees, and safety alerts through pull cords and personal emergency response systems. This commitment to security and support contributes significantly to the comfort of residents, enabling them to thrive in a safe and nurturing environment.

Residents at The Windsor of Palm Coast can enjoy comfortable accommodations featuring kitchenettes, independent temperature controls, and private bathrooms. While some rooms offer the option to personalize through decoration, not all units include every feature available, providing a mix of personalized living spaces. Scheduled housekeeping and laundry services are included for convenience, allowing residents to focus on their well-being. For those in Independent Living, medication management monitoring and monthly meal plans can be arranged alongside additional housekeeping services freely available to enhance their living experience.

Dining is a vital part of life at The Windsor, with a set menu and the option for on-order meals. There are healthy snacks available throughout the day, and dietary modifications are accommodated to meet individual health needs. The facility promotes overall wellness with various amenities, including a wellness center, exercise room, and beauty shop. Residents can also enjoy communal gardens and have access to on-site religious services. Pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be allowed. Additionally, the facility is wheelchair accessible and provides transportation services close to public transport, ensuring residents can maintain their independence and engage with the community.

Residents and their families say:

This community has received a wealth of positive feedback from residents and their families, indicating a high level of satisfaction with the quality of care, the variety of activities, and the friendliness and professionalism of the staff. Many reviewers highlighted the community’s attentive and compassionate staff, who are praised for going above and beyond in providing personalized care and making residents feel at home. The community’s environment is consistently described as clean, safe, and welcoming, with a variety of activities catering to different interests and abilities. The dining experience receives special mention for its quality and variety, contributing to an overall sense of well-being among residents. Furthermore, the community's location, facilities (including a salon, courtyard, and spacious common areas), and the range of services, from assisted living to memory care, have been met with approval, affirming the community's commitment to meeting the diverse needs of its residents.

However, some reviews did touch upon areas for improvement, notably mentioning concerns over the taste and quality of food declining, while another mentioned a long wait time for nursing care. Additionally, there were isolated comments about the high cost and the size of the rooms, suggesting these could be potential barriers for some families. Despite these criticisms, the overwhelmingly positive nature of the majority of reviews suggests these issues are not prevalent enough to detract significantly from the high regard in which this community is held. The fact that certain staff members were singled out for their exceptional care and that many feel the communal atmosphere, cleanliness, and engagement activities far exceed expectations paints a picture of a community that excels in creating a nurturing and supportive environment for its residents.

AI generated summary of real reviews