Grand Oaks Health and Rehabilitation Center operates as a skilled nursing facility, so the primary focus is on round-the-clock medical supervision. Licensed nurses manage complex needs such as insulin injections, sliding-scale diabetes protocols, oxygen therapy, wound care, and structured physical therapy programs aimed at recovery or maintenance. The clinical team is prepared to support residents younger than 60 who need nursing care, and they coordinate special diet orders directly with physicians to ensure nutritional prescriptions are carried out accurately.

Beyond direct medical needs, the center is equipped to monitor residents who wander during the day or night, address combative or other challenging behaviors, and supervise individuals who tend to be up all night. Short-term respite stays are available for families who need temporary coverage, and behavioral support plans are in place for residents with ongoing psychosocial issues. Staff training emphasizes de-escalation strategies and consistent cueing, so safety and routine are maintained for all residents.

Resident accommodations vary, with some rooms offering a private bathroom, a kitchenette, and independent temperature controls, while others provide a more traditional semi-private layout. Many rooms can be painted or decorated by the resident or family to create a familiar setting. Housekeeping is included, and the property features landscaped grounds and secure outdoor areas for fresh air and supervised activities; however, not every room includes every listed feature.

Meals are prepared on a rotating set menu, yet residents may order alternate selections at each mealtime. Between meals, snacks are available, and the kitchen honors physician-ordered diet modifications such as carbohydrate counting for diabetes or texture adjustments for swallowing concerns. Healthy snack choices are kept on hand to reinforce nutritional goals and support blood-sugar stability.

An on-site activity center hosts daily programs that range from arts and crafts workshops to organized clubs and special-interest gatherings. The community library and computer lounge offer quiet space for reading or connecting online, and scheduled social outings help residents maintain a link with the broader Palm Coast area.