Residents and their families say:

This community is praised for its exceptional level of care and welcoming atmosphere. Many reviewers highlight the dedication and professionalism of the staff, noting their friendly and caring nature. The community provides a beautiful, well-maintained environment with facilities that enhance the living experience for residents, such as scenic views, clean surroundings, and diverse activity options. Several reviews liken living there to being on a cruise ship, complimenting the wide range of amenities available, including a gym, game room, theater, and salon. There is a strong emphasis on a family-like atmosphere, with the staff making the transition and life within the community as smooth and comfortable as possible.

The staff, particularly those involved in memory care roles, receive high praise for their compassion and attentiveness. Residents and their family members appreciate the personalized, respectful, and dignified care provided. The dining experience, with its variety and quality of food, is frequently highlighted as a positive aspect. Some reviewers also point out that management and staff make genuine efforts to be responsive to residents’ needs and requests, contributing to the community's pleasant and supportive environment.

While the overall sentiment is positive, a few critiques are mentioned across reviews, such as concerns about having a sufficient number of staff to prevent them from becoming overworked. One reviewer indicated that while the physical environment and amenities were appealing, they found procedural aspects, like move-in guidance, lacking in thoroughness, impacting their overall impression. Additionally, there are mentions of the high cost of living in the community, with some services being phased out, which caused confusion. Despite these points, many family members and residents express satisfaction and relief in choosing this community for their loved one's care, which speaks highly of the positive experiences reported.