The Hillcrest Hampton House in Orlando supports two primary levels of care: Independent Living Supports and care for residents living with dementia. Residents who are generally active but prefer the security of on-site staff can opt for Independent Living Supports, which provide routine wellness monitoring without restricting day-to-day independence. For individuals with memory impairment, the community delivers dementia-specific programming and environment modifications designed to reduce confusion and promote safety. Licensed caregivers are available around the clock, and the facility coordinates with outside physicians, pharmacies, and therapy providers when medically necessary.

Beyond these core care levels, the staff can assist with four fundamental self-care tasks—bathing, eating, dressing, and toileting—when a resident’s abilities change. Care plans are reviewed regularly to make sure that support remains proportional to each person’s needs, and adjustments are made without delay if health status shifts. Medication reminders, fall-prevention checks, and basic health screenings are built into daily routines. Emergency response systems are in place throughout the community so that help can be summoned quickly at any hour.

Accommodations range from compact studios to larger one-bedroom apartments, with specific layouts reserved for memory-care residents who require a secured setting. Typical features include barrier-free bathrooms, in-unit climate controls, and emergency call devices, and housekeeping and laundry are provided by staff. It should be noted that not all accommodations have all the features mentioned, so families should confirm the exact specifications of the unit they select.

The dining program offers three scheduled meals each day, prepared on site and served in shared dining rooms, with snacks available between meals. Menus are supervised by dietary staff to manage common medical needs such as low-sodium or diabetic diets, and residents who need help with eating receive direct assistance from caregivers. Those in independent living who prefer to cook occasionally may choose units with kitchenettes, although not every apartment includes this option. Room-service style delivery can be arranged when short-term illness or mobility challenges make it hard for a resident to reach the dining room.