Residents and their families say:
This community received a mix of reviews, highlighting both its strengths and areas needing improvement. Many reviewers praised the cleanliness, friendly staff, and the variety of activities available to residents. One reviewer mentioned the positive atmosphere upon entering the community, with residents moving around and the opportunity for gardening in raised planter boxes. The dining experience also received compliments, offering private rooms for family dinners and decent food according to some. The facility was appreciated for being all on one level, eliminating the need for elevators or stairs, making it feel more like home and easier to navigate for residents with mobility issues.
However, some reviewers pointed out concerns regarding the organization and staffing levels, including delays in addressing maintenance requests such as fridge repairs and slow responses to calls for assistance. There were mentions of dissatisfaction with the food quality, with one reviewer noting their relative was not happy with their meals. Concerns were also raised about the community's ability to provide appropriate care for residents with more advanced needs, citing an instance where a resident was sent to the hospital for behavioral reasons associated with dementia without proper support from the community. Despite these concerns, some families have found peace of mind with their decision, noting improvements and responsive staff when concerns were raised. The community's management appears to be making efforts to address feedback and enhance the living experience for its residents.
AI generated summary of real reviews